Difference between revisions of "Developer/APIbyService"

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{{#css:
 
{{#css:
 
   .api-block { background-color: #f0f1f3; padding: 10px 20px; margin-bottom: 30px; }
 
   .api-block { background-color: #f0f1f3; padding: 10px 20px; margin-bottom: 30px; }
   .api-block>p { margin-bottom: 0; }
+
   .api-block>p, .api-block>p:has(> api-subheading) { margin-bottom: 0; }
 
   .api-block .api-item { color: #959699; border-right: 1px solid #959699; margin-right: 5px; padding-right: 10px; font-weight: 400;}
 
   .api-block .api-item { color: #959699; border-right: 1px solid #959699; margin-right: 5px; padding-right: 10px; font-weight: 400;}
 +
  .api-block .api-subheading { color: #959699; }
 
   .api-heading { font-weight: 500; font-size: 18px; }
 
   .api-heading { font-weight: 500; font-size: 18px; }
 
   #version-dropdown { display:none }
 
   #version-dropdown { display:none }
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=='''API Resources'''==
 
=='''API Resources'''==
<div class="col-md-16"><div class="api-block">
+
<div class="col-md-12"><div class="api-block">
 
<span class="api-heading">Developer Centers, SDKs, and Forums</span>
 
<span class="api-heading">Developer Centers, SDKs, and Forums</span>
 
   
 
   
<span class="api-item">Developer Centers</span> [https://developer.mypurecloud.com/ Genesys Cloud], [https://developer.inin.com/Pages/default.aspx PureConnect], [https://developer.genesyscloud.com/ Genesys Engage cloud], [https://developer.genesys.com/home/ Genesys Engage On-Premises]   
+
<span class="api-item">Developer Centers</span> [https://developer.genesys.cloud/ Genesys Cloud], [https://developer.inin.com/Pages/default.aspx PureConnect], [https://developer.genesyscloud.com/ Genesys Engage cloud], [https://developer.genesys.com/home/ Genesys Engage On-Premises]   
  
<span class="api-item">SDKs</span> [https://developer.mypurecloud.com/api/rest/client-libraries/ Genesys Cloud],  [https://developer.inin.com/documentation/pages/default.aspx PureConnect], [https://developer.genesyscloud.com/client-libraries/ Genesys Engage cloud], [https://developer.genesys.com/resources/ Genesys Engage On-Premises]   
+
<span class="api-item">SDKs</span> [https://developer.genesys.cloud/api/rest/client-libraries/ Genesys Cloud],  [https://developer.inin.com/documentation/pages/default.aspx PureConnect], [https://developer.genesyscloud.com/client-libraries/ Genesys Engage cloud], [https://developer.genesys.com/resources/ Genesys Engage On-Premises]   
  
<span class="api-item">Forums</span> [https://developer.mypurecloud.com/forum/ Genesys Cloud], [https://developer.genesys.com/q2a/ Genesys Engage cloud and Genesys Engage On-Premises]  
+
<span class="api-item">Forums</span> [https://developer.genesys.cloud/forum/ Genesys Cloud], [https://developer.genesys.com/q2a/ Genesys Engage cloud and Genesys Engage On-Premises]  
  
  
 
<span class="api-heading">Genesys Cloud Developer Engagement</span>   
 
<span class="api-heading">Genesys Cloud Developer Engagement</span>   
  
<span class="api-item">Featured blueprints</span>
+
<span class="api-subheading">Featured blueprints</span>
  
 
*[https://developer.genesys.cloud/blueprints/genesys-cloud-for-salesforce-sdk-dnclist-example/ Update a Genesys Cloud Do Not Contact list with the Genesys Cloud for Salesforce SDK]
 
*[https://developer.genesys.cloud/blueprints/genesys-cloud-for-salesforce-sdk-dnclist-example/ Update a Genesys Cloud Do Not Contact list with the Genesys Cloud for Salesforce SDK]
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*[https://developer.genesys.cloud/blueprints/ All blueprints]
 
*[https://developer.genesys.cloud/blueprints/ All blueprints]
 
   
 
   
<span class="api-item">Featured blogs</span>
+
<span class="api-subheading">Featured blogs</span>
  
 
*[https://developer.genesys.cloud/blog/2021-03-08-accessing-collected-chat-v2-information/ Collecting and using customer information with web chat widget version 2]
 
*[https://developer.genesys.cloud/blog/2021-03-08-accessing-collected-chat-v2-information/ Collecting and using customer information with web chat widget version 2]
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<span class="api-heading">'''Digital messaging and engagement'''</span>
 
<span class="api-heading">'''Digital messaging and engagement'''</span>
  
<span class="api-item">Alerting</span> [https://developer.mypurecloud.com/api/rest/v2/alerting/ Genesys Cloud]
+
<span class="api-item">Alerting</span> [https://developer.genesys.cloud/api/rest/v2/alerting/ Genesys Cloud]
  
 
<span class="api-item">Predictive Engagement</span> [https://all.docs.genesys.com/ATC/Current/SDK/About All platforms]
 
<span class="api-item">Predictive Engagement</span> [https://all.docs.genesys.com/ATC/Current/SDK/About All platforms]
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<span class="api-item">Co-browse</span> {{Link-AnywhereElse|product=PEC-COB|version=Current|manual=Developer|topic=GCB|display text=Genesys Engage cloud}}
 
<span class="api-item">Co-browse</span> {{Link-AnywhereElse|product=PEC-COB|version=Current|manual=Developer|topic=GCB|display text=Genesys Engage cloud}}
  
<span class="api-item">External Contacts</span> [https://developer.mypurecloud.com/api/rest/v2/externalcontacts/index.html Genesys Cloud]
+
<span class="api-item">External Contacts</span> [https://developer.genesys.cloud/api/rest/v2/externalcontacts/index.html Genesys Cloud]
  
 
<span class="api-item">Genesys Co-browse</span> [https://developer.genesys.cloud/api/digital/cobrowse/ Genesys Cloud], [https://docs.genesys.com/Documentation/GCB/9.0.0/API/Overview Genesys Engage On-Premises]
 
<span class="api-item">Genesys Co-browse</span> [https://developer.genesys.cloud/api/digital/cobrowse/ Genesys Cloud], [https://docs.genesys.com/Documentation/GCB/9.0.0/API/Overview Genesys Engage On-Premises]
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<span class="api-item">CX Contact</span> [https://developer.genesyscloud.com/reference/cxcontactservice/index.html Genesys Engage cloud]
 
<span class="api-item">CX Contact</span> [https://developer.genesyscloud.com/reference/cxcontactservice/index.html Genesys Engage cloud]
  
<span class="api-item">Outbound</span> [https://developer.mypurecloud.com/api/rest/v2/outbound/index.html Genesys Cloud]
+
<span class="api-item">Outbound</span> [https://developer.genesys.cloud/api/rest/v2/outbound/index.html Genesys Cloud]
  
 
<span class="api-item">Engage (Soundbite)</span> [https://docs.genesys.com/Documentation/EGAG/Current/PostAPI/httppost Genesys Engage On-Premises]
 
<span class="api-item">Engage (Soundbite)</span> [https://docs.genesys.com/Documentation/EGAG/Current/PostAPI/httppost Genesys Engage On-Premises]
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<span class="api-item">Consumer Messaging</span> [https://developer.genesyscloud.com/reference/messaging/ Genesys Engage cloud]
 
<span class="api-item">Consumer Messaging</span> [https://developer.genesyscloud.com/reference/messaging/ Genesys Engage cloud]
  
<span class="api-item">Content Management</span> [https://developer.mypurecloud.com/api/rest/v2/contentmanagement/index.html Genesys Cloud]
+
<span class="api-item">Content Management</span> [https://developer.genesys.cloud/api/rest/v2/contentmanagement/index.html Genesys Cloud]
  
<span class="api-item">Geolocation</span> [https://developer.mypurecloud.com/api/rest/v2/geolocation/index.html Genesys Cloud]
+
<span class="api-item">Geolocation</span> [https://developer.genesys.cloud/api/rest/v2/geolocation/index.html Genesys Cloud]
  
<span class="api-item">Locations</span> [https://developer.mypurecloud.com/api/rest/v2/locations/index.html Genesys Cloud]
+
<span class="api-item">Locations</span> [https://developer.genesys.cloud/api/rest/v2/locations/index.html Genesys Cloud]
  
<span class="api-item">Notification</span> [https://developer.mypurecloud.com/api/rest/v2/notifications/notification_service.html Genesys Cloud]
+
<span class="api-item">Notification</span> [https://developer.genesys.cloud/api/rest/v2/notifications/notification_service.html Genesys Cloud]
  
 
<span class="api-item">Third-Party Messaging</span>[https://developer.genesyscloud.com/reference/thirdpartymessaging/ Genesys Engage cloud]
 
<span class="api-item">Third-Party Messaging</span>[https://developer.genesyscloud.com/reference/thirdpartymessaging/ Genesys Engage cloud]
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<span class="api-heading">'''Telecom'''</span>
 
<span class="api-heading">'''Telecom'''</span>
  
<span class="api-item">SIP Endpoint SDK</span> [https://docs.genesys.com/Documentation/SESA Genesys Engage On-Premises]
+
<span class="api-item">SIP Endpoint SDK</span> [https://docs.genesys.com/Documentation/SESDK Genesys Engage Genesys Engage On-Premises]
  
<span class="api-item">Telephony</span> [https://developer.mypurecloud.com/api/rest/v2/telephonyprovidersedge/index.html Genesys Cloud]
+
<span class="api-item">Telephony</span> [https://developer.genesys.cloud/api/rest/v2/telephonyprovidersedge/index.html Genesys Cloud]
 
</div>
 
</div>
 
<div class="api-block">
 
<div class="api-block">
 
<span class="api-heading">'''Inbound'''</span>
 
<span class="api-heading">'''Inbound'''</span>
  
<span class="api-item">Analytics</span> [https://developer.mypurecloud.com/api/rest/v2/analytics/ Genesys Cloud]
+
<span class="api-item">Analytics</span> [https://developer.genesys.cloud/api/rest/v2/analytics/ Genesys Cloud]
  
 
<span class="api-item">Callback</span> {{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator|topic=GES|display text=Genesys Engage cloud}}
 
<span class="api-item">Callback</span> {{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator|topic=GES|display text=Genesys Engage cloud}}
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<span class="api-item">Context Services</span> [https://docs.genesys.com/Documentation/CS/latest/User/Welcome Genesys Engage On-Premises]
 
<span class="api-item">Context Services</span> [https://docs.genesys.com/Documentation/CS/latest/User/Welcome Genesys Engage On-Premises]
  
<span class="api-item">Conversations</span> [https://developer.mypurecloud.com/api/rest/v2/conversations/index.html Genesys Cloud]
+
<span class="api-item">Conversations</span> [https://developer.genesys.cloud/api/rest/v2/conversations/index.html Genesys Cloud]
  
 
<span class="api-item">Engagement (GES)</span> [https://developer.genesyscloud.com/reference/engagement/index.html Genesys Engage cloud]
 
<span class="api-item">Engagement (GES)</span> [https://developer.genesyscloud.com/reference/engagement/index.html Genesys Engage cloud]
  
<span class="api-item">Fax</span> [https://developer.mypurecloud.com/api/rest/v2/fax/index.html Genesys Cloud]
+
<span class="api-item">Fax</span> [https://developer.genesys.cloud/api/rest/v2/fax/index.html Genesys Cloud]
  
<span class="api-item">Flows</span> [https://developer.mypurecloud.com/api/rest/v2/flows/index.html Genesys Cloud]
+
<span class="api-item">Flows</span> [https://developer.genesys.cloud/api/rest/v2/flows/index.html Genesys Cloud]
  
 
<span class="api-item">Genesys Interaction SDK</span> [https://docs.genesys.com/Documentation/GDP Genesys Engage On-Premises]
 
<span class="api-item">Genesys Interaction SDK</span> [https://docs.genesys.com/Documentation/GDP Genesys Engage On-Premises]
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<span class="api-item">Genesys Predictive Routing</span> [https://developer.genesys.com/predictiveroutingapi/ Genesys Engage On-Premises]
 
<span class="api-item">Genesys Predictive Routing</span> [https://developer.genesys.com/predictiveroutingapi/ Genesys Engage On-Premises]
  
<span class="api-item">Greetings</span> [https://developer.mypurecloud.com/api/rest/v2/greetings/index.html Genesys Cloud]
+
<span class="api-item">Greetings</span> [https://developer.genesys.cloud/api/rest/v2/greetings/index.html Genesys Cloud]
  
 
<span class="api-item">Interaction Center Web Services</span> [https://help.genesys.com/developer/cic/docs/icws/webhelp/ConceptualContent/Welcome.htm PureConnect]
 
<span class="api-item">Interaction Center Web Services</span> [https://help.genesys.com/developer/cic/docs/icws/webhelp/ConceptualContent/Welcome.htm PureConnect]
  
<span class="api-item">Mobile Devices</span> [https://developer.mypurecloud.com/api/rest/v2/mobiledevices/index.html Genesys Cloud]
+
<span class="api-item">Mobile Devices</span> [https://developer.genesys.cloud/api/rest/v2/mobiledevices/index.html Genesys Cloud]
  
<span class="api-item">Presence</span> [https://developer.mypurecloud.com/api/rest/v2/presence/understanding_presence.html Genesys Cloud]
+
<span class="api-item">Presence</span> [https://developer.genesys.cloud/api/rest/v2/presence/understanding_presence.html Genesys Cloud]
  
<span class="api-item">Recording</span> [https://developer.mypurecloud.com/api/rest/v2/recording/index.html Genesys Cloud]
+
<span class="api-item">Recording</span> [https://developer.genesys.cloud/api/rest/v2/recording/index.html Genesys Cloud]
  
<span class="api-item">Routing</span> [https://developer.mypurecloud.com/api/rest/v2/routing/index.html Genesys Cloud]
+
<span class="api-item">Routing</span> [https://developer.genesys.cloud/api/rest/v2/routing/index.html Genesys Cloud]
  
<span class="api-item">Stations</span> [https://developer.mypurecloud.com/api/rest/v2/stations/index.html Genesys Cloud]
+
<span class="api-item">Stations</span> [https://developer.genesys.cloud/api/rest/v2/stations/index.html Genesys Cloud]
  
 
<span class="api-item">Statistics</span> [https://developer.genesyscloud.com/reference/statistics/index.html Genesys Engage cloud]
 
<span class="api-item">Statistics</span> [https://developer.genesyscloud.com/reference/statistics/index.html Genesys Engage cloud]
  
<span class="api-item">User Recordings</span> [https://developer.mypurecloud.com/api/rest/v2/userrecordings/index.html Genesys Cloud]
+
<span class="api-item">User Recordings</span> [https://developer.genesys.cloud/api/rest/v2/userrecordings/index.html Genesys Cloud]
  
<span class="api-item">Voicemail</span> [https://developer.mypurecloud.com/api/rest/v2/voicemail/index.html Genesys Cloud]
+
<span class="api-item">Voicemail</span> [https://developer.genesys.cloud/api/rest/v2/voicemail/index.html Genesys Cloud]
 
</div>
 
</div>
 
</div>
 
</div>
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<span class="api-heading">'''Self-Service & Automation'''</span>
 
<span class="api-heading">'''Self-Service & Automation'''</span>
  
<span class="api-item">Architect</span> [https://developer.mypurecloud.com/api/rest/v2/architect/ Genesys Cloud]
+
<span class="api-item">Architect</span> [https://developer.genesys.cloud/api/rest/v2/architect/ Genesys Cloud]
  
Command-line interface [https://developer.genesys.cloud/api/rest/command-line-interface/ Genesys Cloud]
+
<span class="api-item">Command-line interface</span> [https://developer.genesys.cloud/api/rest/command-line-interface/ Genesys Cloud]
 
</div>
 
</div>
 
<div class="api-block">
 
<div class="api-block">
 
<span class="api-heading">'''Workforce Engagement Management'''</span>
 
<span class="api-heading">'''Workforce Engagement Management'''</span>
  
<span class="api-item">Architect</span> [https://developer.mypurecloud.com/api/rest/v2/architect/ Genesys Cloud]
+
<span class="api-item">Architect</span> [https://developer.genesys.cloud/api/rest/v2/architect/ Genesys Cloud]
  
 
<span class="api-item">Genesys Interaction Analytics</span> [https://docs.genesys.com/Documentation/SPMI/Closed/Closed/Welcome Genesys Engage On-Premises]
 
<span class="api-item">Genesys Interaction Analytics</span> [https://docs.genesys.com/Documentation/SPMI/Closed/Closed/Welcome Genesys Engage On-Premises]
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<span class="api-item">Genesys Skills Management</span> [https://docs.genesys.com/Documentation/GSA/9.0/API/Welcome Genesys Engage On-Premises]
 
<span class="api-item">Genesys Skills Management</span> [https://docs.genesys.com/Documentation/GSA/9.0/API/Welcome Genesys Engage On-Premises]
  
<span class="api-item">Quality Management</span> [https://developer.mypurecloud.com/api/rest/v2/quality/index.html Genesys Cloud]
+
<span class="api-item">Quality Management</span> [https://developer.genesys.cloud/api/rest/v2/quality/index.html Genesys Cloud]
  
<span class="api-item">Workforce Management</span> [https://developer.mypurecloud.com/api/rest/v2/workforcemanagement/index.html Genesys Cloud], [https://docs.genesys.com/Documentation/WM Genesys Engage On-Premises]
+
<span class="api-item">Workforce Management</span> [https://developer.genesys.cloud/api/rest/v2/workforcemanagement/index.html Genesys Cloud], [https://docs.genesys.com/Documentation/WM Genesys Engage On-Premises]
 
</div>
 
</div>
 
<div class="api-block">
 
<div class="api-block">
 
<span class="api-heading">'''Open Platform'''</span>
 
<span class="api-heading">'''Open Platform'''</span>
  
<span class="api-item">Authorization</span> [https://developer.mypurecloud.com/api/rest/v2/authorization/index.html Genesys Cloud]
+
<span class="api-item">Authorization</span> [https://developer.genesys.cloud/api/rest/v2/authorization/index.html Genesys Cloud]
  
<span class="api-item">Billing</span> [https://developer.mypurecloud.com/api/rest/v2/billing/index.html Genesys Cloud]
+
<span class="api-item">Billing</span> [https://developer.genesys.cloud/api/rest/v2/billing/index.html Genesys Cloud]
  
 
<span class="api-item">Cloud Data Download Service</span> [https://developer.genesyscloud.com/reference/cdds/index.html Genesys Engage cloud]
 
<span class="api-item">Cloud Data Download Service</span> [https://developer.genesyscloud.com/reference/cdds/index.html Genesys Engage cloud]
  
<span class="api-item">GDPR</span> [https://developer.mypurecloud.com/api/rest/v2/generaldataprotectionregulation/index.html Genesys Cloud]
+
<span class="api-item">GDPR</span> [https://developer.genesys.cloud/api/rest/v2/generaldataprotectionregulation/index.html Genesys Cloud]
  
 
<span class="api-item">Genesys Knowledge Center</span> [https://docs.genesys.com/Documentation/KC/latest/API/Welcome Genesys Engage On-Premises]
 
<span class="api-item">Genesys Knowledge Center</span> [https://docs.genesys.com/Documentation/KC/latest/API/Welcome Genesys Engage On-Premises]
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<span class="api-item">Genesys Web Engagement</span> [https://docs.genesys.com/Documentation/GWE/8.5.1/API/Welcome Genesys Engage On-Premises]
 
<span class="api-item">Genesys Web Engagement</span> [https://docs.genesys.com/Documentation/GWE/8.5.1/API/Welcome Genesys Engage On-Premises]
  
<span class="api-item">Groups</span> [https://developer.mypurecloud.com/api/rest/v2/groups/index.html Genesys Cloud]
+
<span class="api-item">Groups</span> [https://developer.genesys.cloud/api/rest/v2/groups/index.html Genesys Cloud]
  
<span class="api-item">Identity Provider</span> [https://developer.mypurecloud.com/api/rest/v2/identityprovider/index.html Genesys Cloud]
+
<span class="api-item">Identity Provider</span> [https://developer.genesys.cloud/api/rest/v2/identityprovider/index.html Genesys Cloud]
  
<span class="api-item">Integrations</span> [https://developer.mypurecloud.com/api/rest/v2/integrations/index.html Genesys Cloud]
+
<span class="api-item">Integrations</span> [https://developer.genesys.cloud/api/rest/v2/integrations/index.html Genesys Cloud]
  
 
<span class="api-item">Intelligent Workload Distribution</span> [https://developer.genesyscloud.com/reference/iwd/index.html Genesys Engage cloud], [https://docs.genesys.com/Documentation/IWD/9.0.0/IWDRESTAPI/Welcome Genesys Engage On-Premises]
 
<span class="api-item">Intelligent Workload Distribution</span> [https://developer.genesyscloud.com/reference/iwd/index.html Genesys Engage cloud], [https://docs.genesys.com/Documentation/IWD/9.0.0/IWDRESTAPI/Welcome Genesys Engage On-Premises]
  
<span class="api-item">Languages</span> [https://developer.mypurecloud.com/api/rest/v2/languages/index.html Genesys Cloud]
+
<span class="api-item">Languages</span> [https://developer.genesys.cloud/api/rest/v2/languages/index.html Genesys Cloud]
  
<span class="api-item">License</span> [https://developer.mypurecloud.com/api/rest/v2/license/index.html Genesys Cloud]
+
<span class="api-item">License</span> [https://developer.genesys.cloud/api/rest/v2/license/index.html Genesys Cloud]
  
<span class="api-item">OAuth</span> [https://developer.mypurecloud.com/api/rest/v2/oauth/index.html Genesys Cloud]
+
<span class="api-item">OAuth</span> [https://developer.genesys.cloud/api/rest/v2/oauth/index.html Genesys Cloud]
  
<span class="api-item">Organization</span> [https://developer.mypurecloud.com/api/rest/v2/organization/index.html Genesys Cloud]
+
<span class="api-item">Organization</span> [https://developer.genesys.cloud/api/rest/v2/organization/index.html Genesys Cloud]
  
<span class="api-item">Organization Authorization</span> [https://developer.mypurecloud.com/api/rest/v2/organizationauthorization/index.html Genesys Cloud]
+
<span class="api-item">Organization Authorization</span> [https://developer.genesys.cloud/api/rest/v2/organizationauthorization/index.html Genesys Cloud]
  
 
<span class="api-item">Provisioning</span> [https://developer.genesyscloud.com/reference/provisioning/index.html Genesys Engage cloud]
 
<span class="api-item">Provisioning</span> [https://developer.genesyscloud.com/reference/provisioning/index.html Genesys Engage cloud]
  
<span class="api-item">Genesys Cloud Embeddable Framework</span> [https://developer.mypurecloud.com/api/embeddable-framework/index.html Genesys Cloud]
+
<span class="api-item">Genesys Cloud Embeddable Framework</span> [https://developer.genesys.cloud/api/embeddable-framework/index.html Genesys Cloud]
  
<span class="api-item">Response Management</span> [https://developer.mypurecloud.com/api/rest/v2/responsemanagement/index.html Genesys Cloud]
+
<span class="api-item">Response Management</span> [https://developer.genesys.cloud/api/rest/v2/responsemanagement/index.html Genesys Cloud]
  
<span class="api-item">SCIM</span> [https://developer.mypurecloud.com/api/rest/v2/scim/index.html Genesys Cloud]
+
<span class="api-item">SCIM</span> [https://developer.genesys.cloud/api/rest/v2/scim/index.html Genesys Cloud]
  
<span class="api-item">Scripts</span> [https://developer.mypurecloud.com/api/rest/v2/scripts/index.html Genesys Cloud]
+
<span class="api-item">Scripts</span> [https://developer.genesys.cloud/api/rest/v2/scripts/index.html Genesys Cloud]
  
<span class="api-item">Search</span> [https://developer.mypurecloud.com/api/rest/v2/search/index.html Genesys Cloud]
+
<span class="api-item">Search</span> [https://developer.genesys.cloud/api/rest/v2/search/index.html Genesys Cloud]
  
 
<span class="api-item">Service Client</span> {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=ServiceClientAPI|display text=Genesys Engage cloud}}
 
<span class="api-item">Service Client</span> {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=ServiceClientAPI|display text=Genesys Engage cloud}}
  
<span class="api-item">Tokens</span> [https://developer.mypurecloud.com/api/rest/v2/tokens/index.html Genesys Cloud]
+
<span class="api-item">Tokens</span> [https://developer.genesys.cloud/api/rest/v2/tokens/index.html Genesys Cloud]
  
<span class="api-item">Users</span> [https://developer.mypurecloud.com/api/rest/v2/users/index.html Genesys Cloud]
+
<span class="api-item">Users</span> [https://developer.genesys.cloud/api/rest/v2/users/index.html Genesys Cloud]
  
<span class="api-item">Utilities</span> [https://developer.mypurecloud.com/api/rest/v2/utilities/index.html Genesys Cloud]
+
<span class="api-item">Utilities</span> [https://developer.genesys.cloud/api/rest/v2/utilities/index.html Genesys Cloud]
  
 
<span class="api-item">Web Services</span> [https://docs.genesys.com/Documentation/HTCC/8.5.2/API/Welcome Genesys Engage On-Premises]
 
<span class="api-item">Web Services</span> [https://docs.genesys.com/Documentation/HTCC/8.5.2/API/Welcome Genesys Engage On-Premises]
  
<span class="api-item">Widgets</span> [https://developer.mypurecloud.com/api/rest/v2/widgets/index.html Genesys Cloud]
+
<span class="api-item">Widgets</span> [https://developer.genesys.cloud/api/rest/v2/widgets/index.html Genesys Cloud]
  
 
<span class="api-item">Workspace</span> [https://developer.genesyscloud.com/reference/workspace/index.html Genesys Engage cloud]
 
<span class="api-item">Workspace</span> [https://developer.genesyscloud.com/reference/workspace/index.html Genesys Engage cloud]

Revision as of 19:21, April 15, 2021


This page lists specific API content by Genesys technology area.


API Resources

APIs by Technology Area

Digital messaging and engagement

Alerting Genesys Cloud

Predictive Engagement All platforms

Chat Genesys Engage cloud

Co-browse Genesys Engage cloud

External Contacts Genesys Cloud

Genesys Co-browse Genesys Cloud, Genesys Engage On-Premises

Open messaging Genesys Cloud

WebChat Genesys Cloud

WebRTC Genesys Engage On-Premises

Web messaging Gensys Cloud

Widgets All platforms

Outbound

CX Contact Genesys Engage cloud

Outbound Genesys Cloud

Engage (Soundbite) Genesys Engage On-Premises

Unified Communications and Collaborations

Consumer Messaging Genesys Engage cloud

Content Management Genesys Cloud

Geolocation Genesys Cloud

Locations Genesys Cloud

Notification Genesys Cloud

Third-Party MessagingGenesys Engage cloud

Telecom

SIP Endpoint SDK Genesys Engage Genesys Engage On-Premises

Telephony Genesys Cloud

Inbound

Analytics Genesys Cloud

Callback Genesys Engage cloud

Context Services Genesys Engage On-Premises

Conversations Genesys Cloud

Engagement (GES) Genesys Engage cloud

Fax Genesys Cloud

Flows Genesys Cloud

Genesys Interaction SDK Genesys Engage On-Premises

Genesys Predictive Routing Genesys Engage On-Premises

Greetings Genesys Cloud

Interaction Center Web Services PureConnect

Mobile Devices Genesys Cloud

Presence Genesys Cloud

Recording Genesys Cloud

Routing Genesys Cloud

Stations Genesys Cloud

Statistics Genesys Engage cloud

User Recordings Genesys Cloud

Voicemail Genesys Cloud

Self-Service & Automation

Architect Genesys Cloud

Command-line interface Genesys Cloud

Workforce Engagement Management

Architect Genesys Cloud

Genesys Interaction Analytics Genesys Engage On-Premises

Genesys Interaction Recording Genesys Engage On-Premises

Genesys Skills Management Genesys Engage On-Premises

Quality Management Genesys Cloud

Workforce Management Genesys Cloud, Genesys Engage On-Premises

Open Platform

Authorization Genesys Cloud

Billing Genesys Cloud

Cloud Data Download Service Genesys Engage cloud

GDPR Genesys Cloud

Genesys Knowledge Center Genesys Engage On-Premises

Genesys Mobile Services Genesys Engage On-Premises

Genesys Task Routing Genesys Engage cloud

Genesys Web Engagement Genesys Engage On-Premises

Groups Genesys Cloud

Identity Provider Genesys Cloud

Integrations Genesys Cloud

Intelligent Workload Distribution Genesys Engage cloud, Genesys Engage On-Premises

Languages Genesys Cloud

License Genesys Cloud

OAuth Genesys Cloud

Organization Genesys Cloud

Organization Authorization Genesys Cloud

Provisioning Genesys Engage cloud

Genesys Cloud Embeddable Framework Genesys Cloud

Response Management Genesys Cloud

SCIM Genesys Cloud

Scripts Genesys Cloud

Search Genesys Cloud

Service Client Genesys Engage cloud

Tokens Genesys Cloud

Users Genesys Cloud

Utilities Genesys Cloud

Web Services Genesys Engage On-Premises

Widgets Genesys Cloud

Workspace Genesys Engage cloud

Workspace Desktop Genesys Engage On-Premises

Workspace Toolkit Genesys Engage cloud

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