From Genesys Documentation
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<div class="panel-heading">Use Cases</div> | <div class="panel-heading">Use Cases</div> | ||
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| − | [[UseCases/PureCloud|PureCloud Use Cases]] | + | [[UseCases/Current/PureCloud/About|PureCloud Use Cases]] |
| − | [[UseCases/PureConnect|PureConnect Use Cases]] | + | [[UseCases/Current/PureConnect/About|PureConnect Use Cases]] |
| − | [[UseCases/PureEngageCloud|PureEngage Cloud Use Cases]] | + | [[UseCases/Current/PureEngageCloud/About|PureEngage Cloud Use Cases]] |
| − | [[UseCases/ | + | [[UseCases/Current/PureEngage/About|PureEngage On-Premises Use Cases]] |
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Revision as of 21:18, March 19, 2019
Genesys Cloud CX
Explore the Genesys Cloud CX Use Cases.
Genesys Engage on-premises
Explore the Genesys Engage On-Premises Use Cases.
PureConnect
Explore the PureConnect Use Cases.
Training Video
Learn how to find the use case you need, from across the Genesys platforms.
Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions.
Architecture Blueprints, also available on this portal, offer the implementation details for these use cases, guaranteeing consistency and interoperability.
Navigating the Use Cases
Explore Use Case Benefits
Find use cases according to their stated benefits.
Explore Interdependencies
Find lists of interdependencies per use case.
Blueprints
Find downloadable blueprints.
Comments or questions about this documentation? Contact us for support!