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Genesys Use Cases
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Journey JavaScript SDK
About
Get started
Get started
About the tracking snippet
Cookies
Advanced tracking with cookies
Methods
Method reference
Initialization methods
Initialization methods
init
initialized
destroy
Session Methods
Session methods
api.session.getCustomerCookieId
api.session.getData
api.session.getId
Tracking methods
Tracking methods
pageview
record
identify
forms:track
Display icons in the Journey gadget
Events methods
About Events methods
on
once
off
Use Events methods with web actions
Content offers lifecycle
Content offers examples
Web chat lifecycle
Web chats examples
Utility methods
Utility methods
serialize
DOM - ready
debug
Web Tracking API
Web Tracking API
Types of tracked data
customAttributes
Form Tracking API
Form Tracking API
Traits mapper
Map traits
Modules
About modules
load
autotrackClick
autotrackIdle
autotrackInViewport
autotrackOfferStateChangesInAdobeAnalytics
autotrackScrollDepth
autotrackURLChange
Appendix
Exclude URL query parameters
Track #hash in URL fragments
Track a page's canonical URL
Genesys Use Cases
Use Case Benefits
From Genesys Documentation
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