Difference between revisions of "ATC/Current/AgentGuide/Additional information icons"
From Genesys Documentation
DannaShirley (talk | contribs) (Published) |
DannaShirley (talk | contribs) (Published) |
||
| Line 1: | Line 1: | ||
{{Article | {{Article | ||
|Standalone=No | |Standalone=No | ||
| − | |DisplayName= | + | |DisplayName=Session information icons (PureCloud) |
| − | |TocName= | + | |TocName=Session information icons (PureCloud) |
|Context=Learn about the icons for browsers, devices, and operating systems that PureCloud agents see when they review a session card for a user. | |Context=Learn about the icons for browsers, devices, and operating systems that PureCloud agents see when they review a session card for a user. | ||
|ComingSoon=Yes | |ComingSoon=Yes | ||
| Line 9: | Line 9: | ||
|Prereq= | |Prereq= | ||
|Section={{Section | |Section={{Section | ||
| − | |sectionHeading= | + | |sectionHeading=Session information icons |
| − | |anchor= | + | |anchor=SIIcons |
|alignment=Horizontal | |alignment=Horizontal | ||
|Media=Image | |Media=Image | ||
| − | |image= | + | |image=SessionInfoIcons.png |
| − | |structuredtext= | + | |structuredtext=Session information icons provide information about a user's location and equipment. |
|structuredtextwide= | |structuredtextwide= | ||
|FAQHeading= | |FAQHeading= | ||
| Line 34: | Line 34: | ||
|Media=Image | |Media=Image | ||
|image=OperatingSystems.png | |image=OperatingSystems.png | ||
| + | |structuredtext= | ||
| + | |structuredtextwide= | ||
| + | |FAQHeading= | ||
| + | |Status=No | ||
| + | }}{{Section | ||
| + | |sectionHeading=Browsers | ||
| + | |anchor=Browsers | ||
| + | |alignment=Horizontal | ||
| + | |Media=Image | ||
| + | |image=Browsers.png | ||
|structuredtext= | |structuredtext= | ||
|structuredtextwide= | |structuredtextwide= | ||
Revision as of 10:38, June 15, 2020
This topic is part of the manual Genesys Predictive Engagement Agent's Guide for version Current of Genesys Predictive Engagement.
Feature coming soon!Learn about the icons for browsers, devices, and operating systems that PureCloud agents see when they review a session card for a user.
Session information icons
Session information icons provide information about a user's location and equipment.
Devices
Operating system
Browsers
Comments or questions about this documentation? Contact us for support!