Difference between revisions of "ATC/Current/AgentGuide/How Predictive Engagement enriches your chat experience"
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Revision as of 15:27, November 7, 2018
This topic is part of the manual Genesys Predictive Engagement Agent's Guide for version Current of Genesys Predictive Engagement.
Altocloud presents contextual information about your visitor's history with your website and company.
Before you chat with a visitor
As you chat with a visitor
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