Difference between revisions of "Draft:PEC-Voice"

Revision as of 22:14, February 24, 2020

This is a draft page; the published version of this page can be found at PEC-Voice.

Click on any of the following to see the documentation for that version:

Internal

How voice works

Release Notes

Agent Workspace Release Notes

Administrator

Supervisor

Agent

Developer

Additional Resources

@@ Line 8: / Line 8: @@
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 |Platform=PureEngage
-|Type=Agent Features
+|Type=Release Notes
-|Title=Agent
+|Title=How voice works
-|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADTeamCommunicator Make a new call]
+|Links={{Link-AnywhereElse|product=PEC-Voice|topic=HIW|standalone|display text=How voice works}}
-*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADVoice Calls]
+|Columns=No
-*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADintinter Calling inside my company]
+}}{{MintyDocsProductLandingSections
+|Platform=PureEngage
+|Type=Release Notes
+|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/AD Agent Desktop Release Notes]
+}}{{MintyDocsProductLandingSections
+|Platform=PureEngage
+|Type=Install and Config
+|Title=Administrator
+|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/umgrVoice Set up Voice]
+*[https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/DesktopSettings Set up Agent Desktop]
+*[https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/RouteCall Route Calls]
 }}{{MintyDocsProductLandingSections
 |Platform=PureEngage
@@ Line 25: / Line 35: @@
 }}{{MintyDocsProductLandingSections
 |Platform=PureEngage
-|Type=Install and Config
+|Type=Agent Features
-|Title=Administrator
+|Title=Agent
-|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/umgrVoice Set up Voice]
+|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADTeamCommunicator Make a new call]
-*[https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/DesktopSettings Set up Agent Desktop]
+*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADVoice Calls]
-*[https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/RouteCall Route Calls]
+*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADintinter Calling inside my company]
-}}{{MintyDocsProductLandingSections
-|Platform=PureEngage
-|Type=Release Notes
-|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/AD Agent Desktop Release Notes]
 }}{{MintyDocsProductLandingSections
 |Platform=PureEngage
@@ Line 46: / Line 52: @@
 *[https://community.genesys.com/communities/pureengagecloud?CommunityKey=1d65ddfe-95e6-4f83-a3a4-961f097e0a84 PureEngage Cloud community]
 *[https://genesyspartner.force.com/customercare/GenesysSearchExternal#t=CustomerCareArticles&sort=relevancy&f:@sfkbdccloudproductexpanded=%5BAll%7CBusiness%2FEnterprise%20Edition%7CConfiguration%20Environment,All%7CBusiness%2FEnterprise%20Edition%7CTelephony%5D Voice-related Knowledge Base articles]
-}}{{MintyDocsProductLandingSections
-|Platform=PureEngage
-|Type=Release Notes
-|Title=How voice works
-|Links={{Link-AnywhereElse|product=PEC-Voice|topic=HIW|standalone|display text=How voice works}}
-|Columns=No
 }}
 }}