From Genesys Documentation
| Line 38: | Line 38: | ||
|Type=Agent Features | |Type=Agent Features | ||
|Title=Agent | |Title=Agent | ||
| − | |Links=* {{Link-SomewhereInThisVersion|manual=Agent|topic=SchO|display text=Schedules}} | + | |Links=*{{Link-SomewhereInThisVersion|manual=Agent|topic=SchO|display text=Schedules}} |
| − | * {{Link-SomewhereInThisVersion|manual=Agent|topic=TrdgO|display text=Trading}} | + | *{{Link-SomewhereInThisVersion|manual=Agent|topic=TrdgO|display text=Trading}} |
| − | * {{Link-SomewhereInThisVersion|manual=Agent|topic=PrefO|display text=Schedule preferences}} | + | *{{Link-SomewhereInThisVersion|manual=Agent|topic=PrefO|display text=Schedule preferences}} |
| − | * {{Link-SomewhereInThisVersion|manual=Agent|topic=TOO|display text=Time off}} | + | *{{Link-SomewhereInThisVersion|manual=Agent|topic=TOO|display text=Time off}} |
| − | * {{Link-SomewhereInThisVersion|manual=Agent|topic=SBO|display text=Schedule bidding}} | + | *{{Link-SomewhereInThisVersion|manual=Agent|topic=SBO|display text=Schedule bidding}} |
| − | * {{Link-SomewhereInThisVersion|manual=Agent|topic=OTBdg|display text=Overtime bidding}} | + | *{{Link-SomewhereInThisVersion|manual=Agent|topic=OTBdg|display text=Overtime bidding}} |
| − | * {{Link-SomewhereInThisVersion|manual=Agent|topic=CfgO|display text=Personal profile}} | + | *{{Link-SomewhereInThisVersion|manual=Agent|topic=CfgO|display text=Personal profile}} |
| − | * {{Link-SomewhereInThisVersion|manual=Agent|topic=ShrdTrsnp|display text=Shared transport}} | + | *{{Link-SomewhereInThisVersion|manual=Agent|topic=ShrdTrsnp|display text=Shared transport}} |
| − | * {{Link-SomewhereInThisVersion|manual=Agent|topic=ExcTtls|display text=Exceptions}} | + | *{{Link-SomewhereInThisVersion|manual=Agent|topic=ExcTtls|display text=Exceptions}} |
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| Line 52: | Line 52: | ||
|Type=Additional Resources | |Type=Additional Resources | ||
|Description=Not clear what documentation is needed for WFM. | |Description=Not clear what documentation is needed for WFM. | ||
| + | |Links=*[https://docs.genesys.com/Documentation:Videos-cloud Videos] | ||
| + | *[https://community.genesys.com/communities/pureengagecloud?CommunityKey=1d65ddfe-95e6-4f83-a3a4-961f097e0a84 Genesys Engage Cloud Community] | ||
|Columns=No | |Columns=No | ||
}} | }} | ||
|workspace_id=PEC-WFM | |workspace_id=PEC-WFM | ||
}} | }} | ||
Revision as of 13:53, February 20, 2020
This is a draft page; the published version of this page can be found at PEC-WFM.
How it works
Release Notes
Additional Resources