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|contentarea=Multicloud
 
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|definition=Routing in Genesys Engage is an omnichannel solution that enables you to craft applications that handle voice, chat, email, workitem and social media interactions.  
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|definition=Routing in Genesys Multicloud CX is an omnichannel solution that enables you to craft applications that handle voice, chat, email, workitem and social media interactions.  
  
  

Revision as of 21:11, November 9, 2021

This is a draft page; the published version of this page can be found at PEC-ROU.
Click on any of the following to see the documentation for that version:

GetStarted.png

How it works

How routing works

ReleaseNotes.png

Release Notes

InstallConfig.png

Administrator

AgentLanding.png

User's Guides

Retrieved from "https://all.docs.genesys.com/Draft:PEC-ROU (2025-06-21 16:38:53)"