From Genesys Documentation
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|DisplayName=Session information icons | |DisplayName=Session information icons | ||
|TocName=Session icons | |TocName=Session icons | ||
| − | |Context=Learn about the icons for browsers, devices, and operating systems that Genesys Cloud agents see when they review a session card for a visitor. | + | |Context=Learn about the icons for browsers, devices, and operating systems that Genesys Cloud CX agents see when they review a session card for a visitor. |
|ComingSoon=No | |ComingSoon=No | ||
|Platform=GenesysCloud | |Platform=GenesysCloud | ||
Latest revision as of 21:27, November 9, 2021
Difference between revisions of "ATC/Current/AgentGuide/Additional information icons"
Learn about the icons for browsers, devices, and operating systems that Genesys Cloud CX agents see when they review a session card for a visitor.
Session information icons
Session information icons provide information about a visitor's location and equipment.
Devices
Operating system
Browsers
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