From Genesys Documentation
| Line 3: | Line 3: | ||
|admins=Ewilson@ariasolutions.com | |admins=Ewilson@ariasolutions.com | ||
|editors=Ewilson@ariasolutions.com | |editors=Ewilson@ariasolutions.com | ||
| − | |contentarea= | + | |previewers=Cshea@ariasolutions.com, Ctunna@ariasolutions.com |
| + | |contentarea=Multicloud | ||
|landingpage=No | |landingpage=No | ||
|definition=The Gplus Adapter for WFM provides integration between a Workforce Management system and Genesys contact center solutions. Genesys event data is filtered and aggregated to provide interval activity data and a real-time data feed for the workforce applications. | |definition=The Gplus Adapter for WFM provides integration between a Workforce Management system and Genesys contact center solutions. Genesys event data is filtered and aggregated to provide interval activity data and a real-time data feed for the workforce applications. | ||
Revision as of 18:58, June 10, 2021
This is a draft page; it has not yet been published.
Release Notes
Contains links to the Gplus Adapter for WFM 100.0 Release Notes
- Links to the 4 RNs.
Get Started
Install and Config
Additional Resources
