From Genesys Documentation
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|displayname=Routing | |displayname=Routing | ||
|previewers=ROUPreview, Ssaxena, Gayetri | |previewers=ROUPreview, Ssaxena, Gayetri | ||
| − | |contentarea= | + | |contentarea=Multicloud |
|landingpage=No | |landingpage=No | ||
|definition=Routing in Genesys Engage is an omnichannel solution that enables you to craft applications that handle voice, chat, email, workitem and social media interactions. | |definition=Routing in Genesys Engage is an omnichannel solution that enables you to craft applications that handle voice, chat, email, workitem and social media interactions. | ||
Revision as of 13:37, July 15, 2020
This is a draft page; the published version of this page can be found at PEC-ROU.
How it works
Release Notes
User's Guides