Difference between revisions of "Draft:PEC-Voice"

Revision as of 18:09, June 1, 2020

This is a draft page; the published version of this page can be found at PEC-Voice.

Click on any of the following to see the documentation for that version:

Internal

How voice works

Release Notes

Agent Workspace Release Notes

Administrator

Supervisor

Agent

Developer

Additional Resources

@@ Line 48: / Line 48: @@
 |Title=Agent
 |Description=
-|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADTeamCommunicator Make a new call]
+|Links=*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADTeamCommunicator|display text=Make a call}}
-*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADVoice Calls]
+*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADintinter|display text=Make an internal call}}
-*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADintinter Calling inside my company]
+*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADVoice|display text=Handle calls}}
 |Columns=
 }}{{MintyDocsProductLandingSections
@@ Line 64: / Line 64: @@
 |Title=
 |Description=
-|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADVideos Agent Desktop videos]
+|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADVideos]{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADVideos|display text=Agent Desktop videos}}
 *[https://community.genesys.com/communities/pureengagecloud?CommunityKey=1d65ddfe-95e6-4f83-a3a4-961f097e0a84 PureEngage Cloud community]
 *[https://genesyspartner.force.com/customercare/GenesysSearchExternal#t=CustomerCareArticles&sort=relevancy&f:@sfkbdccloudproductexpanded=%5BAll%7CBusiness%2FEnterprise%20Edition%7CConfiguration%20Environment,All%7CBusiness%2FEnterprise%20Edition%7CTelephony%5D Voice-related Knowledge Base articles]