Difference between revisions of "Developer/APIbyService"

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(Created page with "{{ArticleUnstructured |DisplayName=APIs by Service |Context=This page lists specific API content by Genesys technology area. |Standalone=Yes |ComingSoon=No }} {{#css: .api-b...")
 
m (Text replacement - "PureEngage" to "Genesys Engage")
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<span class="api-heading">Developer Centers, SDKs, and Forums</span>
 
<span class="api-heading">Developer Centers, SDKs, and Forums</span>
 
   
 
   
−
<span class="api-item">Developer Centers</span> [https://developer.mypurecloud.com/ PureCloud], [https://developer.inin.com/Pages/default.aspx PureConnect], [https://developer.genesyscloud.com/ PureEngage Cloud], [https://developer.genesys.com/home/ PureEngage On-Premises]   
+
<span class="api-item">Developer Centers</span> [https://developer.mypurecloud.com/ PureCloud], [https://developer.inin.com/Pages/default.aspx PureConnect], [https://developer.genesyscloud.com/ Genesys Engage Cloud], [https://developer.genesys.com/home/ Genesys Engage On-Premises]   
  
−
<span class="api-item">SDKs</span> [https://developer.mypurecloud.com/api/rest/client-libraries/ PureCloud],  [https://developer.inin.com/documentation/pages/default.aspx PureConnect], [https://developer.genesyscloud.com/client-libraries/ PureEngage Cloud], [https://developer.genesys.com/resources/ PureEngage On-Premises]   
+
<span class="api-item">SDKs</span> [https://developer.mypurecloud.com/api/rest/client-libraries/ PureCloud],  [https://developer.inin.com/documentation/pages/default.aspx PureConnect], [https://developer.genesyscloud.com/client-libraries/ Genesys Engage Cloud], [https://developer.genesys.com/resources/ Genesys Engage On-Premises]   
  
−
<span class="api-item">Forums</span> [https://developer.mypurecloud.com/forum/ PureCloud], [https://developer.genesys.com/q2a/ PureEngage Cloud and PureEngage On-Premises]  
+
<span class="api-item">Forums</span> [https://developer.mypurecloud.com/forum/ PureCloud], [https://developer.genesys.com/q2a/ Genesys Engage Cloud and Genesys Engage On-Premises]  
 
</div>
 
</div>
  
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<span class="api-item">Altocloud</span> [https://all.docs.genesys.com/ATC/Current/SDK/About All platforms]
 
<span class="api-item">Altocloud</span> [https://all.docs.genesys.com/ATC/Current/SDK/About All platforms]
  
−
<span class="api-item">Chat</span> [https://all.docs.genesys.com/WID/Current/SDK/WebChat-combined#Overview PureEngage Cloud]
+
<span class="api-item">Chat</span> [https://all.docs.genesys.com/WID/Current/SDK/WebChat-combined#Overview Genesys Engage Cloud]
  
−
<span class="api-item">Co-browse</span> [https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/Co-browse PureEngage Cloud]
+
<span class="api-item">Co-browse</span> [https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/Co-browse Genesys Engage Cloud]
  
 
<span class="api-item">External Contacts</span> [https://developer.mypurecloud.com/api/rest/v2/externalcontacts/index.html PureCloud]
 
<span class="api-item">External Contacts</span> [https://developer.mypurecloud.com/api/rest/v2/externalcontacts/index.html PureCloud]
  
−
<span class="api-item">Genesys Co-browse</span> [https://docs.genesys.com/Documentation/GCB/9.0.0/API/Overview PureEngage On-Premises]
+
<span class="api-item">Genesys Co-browse</span> [https://docs.genesys.com/Documentation/GCB/9.0.0/API/Overview Genesys Engage On-Premises]
  
 
<span class="api-item">Messaging</span> [https://developer.mypurecloud.com/api/rest/v2/messaging/index.html PureCloud]
 
<span class="api-item">Messaging</span> [https://developer.mypurecloud.com/api/rest/v2/messaging/index.html PureCloud]
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<span class="api-item">WebChat</span> [https://developer.mypurecloud.com/api/rest/v2/webchat/index.html PureCloud]
 
<span class="api-item">WebChat</span> [https://developer.mypurecloud.com/api/rest/v2/webchat/index.html PureCloud]
  
−
<span class="api-item">WebRTC</span> [https://docs.genesys.com/Documentation/WRTC/8.5.2/Developer/Welcome PureEngage On-Premises]
+
<span class="api-item">WebRTC</span> [https://docs.genesys.com/Documentation/WRTC/8.5.2/Developer/Welcome Genesys Engage On-Premises]
  
 
<span class="api-item">Widgets</span> [https://all.docs.genesys.com/WID/HIW#How_Widgets_works All platforms]
 
<span class="api-item">Widgets</span> [https://all.docs.genesys.com/WID/HIW#How_Widgets_works All platforms]
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<span class="api-heading">Outbound</span>
 
<span class="api-heading">Outbound</span>
  
−
<span class="api-item">CX Contact</span> [https://developer.genesyscloud.com/reference/cxcontactservice/index.html PureEngage Cloud]
+
<span class="api-item">CX Contact</span> [https://developer.genesyscloud.com/reference/cxcontactservice/index.html Genesys Engage Cloud]
  
 
<span class="api-item">Outbound</span> [https://developer.mypurecloud.com/api/rest/v2/outbound/index.html PureCloud]
 
<span class="api-item">Outbound</span> [https://developer.mypurecloud.com/api/rest/v2/outbound/index.html PureCloud]
  
−
<span class="api-item">Engage (Soundbite)</span> [https://docs.genesys.com/Documentation/EGAG/Current/PostAPI/httppost PureEngage On-Premises]
+
<span class="api-item">Engage (Soundbite)</span> [https://docs.genesys.com/Documentation/EGAG/Current/PostAPI/httppost Genesys Engage On-Premises]
 
</div>
 
</div>
 
<div class="api-block">
 
<div class="api-block">
 
<span class="api-heading">Unified Communications and Collaborations</span>
 
<span class="api-heading">Unified Communications and Collaborations</span>
  
−
<span class="api-item">Consumer Messaging</span> [https://developer.genesyscloud.com/reference/messaging/ PureEngage Cloud]
+
<span class="api-item">Consumer Messaging</span> [https://developer.genesyscloud.com/reference/messaging/ Genesys Engage Cloud]
  
 
<span class="api-item">Content Management</span> [https://developer.mypurecloud.com/api/rest/v2/contentmanagement/index.html PureCloud]
 
<span class="api-item">Content Management</span> [https://developer.mypurecloud.com/api/rest/v2/contentmanagement/index.html PureCloud]
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<span class="api-heading">Telecom</span>
 
<span class="api-heading">Telecom</span>
  
−
<span class="api-item">SIP Endpoint SDK</span> [https://docs.genesys.com/Documentation/SESA PureEngage On-Premises]
+
<span class="api-item">SIP Endpoint SDK</span> [https://docs.genesys.com/Documentation/SESA Genesys Engage On-Premises]
  
 
<span class="api-item">Telephony</span> [https://developer.mypurecloud.com/api/rest/v2/telephonyprovidersedge/index.html PureCloud]
 
<span class="api-item">Telephony</span> [https://developer.mypurecloud.com/api/rest/v2/telephonyprovidersedge/index.html PureCloud]
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<span class="api-item">Analytics</span> [https://developer.mypurecloud.com/api/rest/v2/analytics/ PureCloud]
 
<span class="api-item">Analytics</span> [https://developer.mypurecloud.com/api/rest/v2/analytics/ PureCloud]
  
−
<span class="api-item">Callback</span> [https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/GES PureEngage Cloud]
+
<span class="api-item">Callback</span> [https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/GES Genesys Engage Cloud]
  
−
<span class="api-item">Context Services</span> [https://docs.genesys.com/Documentation/CS/latest/User/Welcome PureEngage On-Premises]
+
<span class="api-item">Context Services</span> [https://docs.genesys.com/Documentation/CS/latest/User/Welcome Genesys Engage On-Premises]
  
 
<span class="api-item">Conversations</span> [https://developer.mypurecloud.com/api/rest/v2/conversations/index.html PureCloud]
 
<span class="api-item">Conversations</span> [https://developer.mypurecloud.com/api/rest/v2/conversations/index.html PureCloud]
  
−
<span class="api-item">Engagement (GES)</span> [https://developer.genesyscloud.com/reference/engagement/index.html PureEngage Cloud]
+
<span class="api-item">Engagement (GES)</span> [https://developer.genesyscloud.com/reference/engagement/index.html Genesys Engage Cloud]
  
 
<span class="api-item">Fax</span> [https://developer.mypurecloud.com/api/rest/v2/fax/index.html PureCloud]
 
<span class="api-item">Fax</span> [https://developer.mypurecloud.com/api/rest/v2/fax/index.html PureCloud]
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<span class="api-item">Flows</span> [https://developer.mypurecloud.com/api/rest/v2/flows/index.html PureCloud]
 
<span class="api-item">Flows</span> [https://developer.mypurecloud.com/api/rest/v2/flows/index.html PureCloud]
  
−
<span class="api-item">Genesys Interaction SDK</span> [https://docs.genesys.com/Documentation/GDP PureEngage On-Premises]
+
<span class="api-item">Genesys Interaction SDK</span> [https://docs.genesys.com/Documentation/GDP Genesys Engage On-Premises]
  
−
<span class="api-item">Genesys Predictive Routing</span> [https://developer.genesys.com/predictiveroutingapi/ PureEngage On-Premises]
+
<span class="api-item">Genesys Predictive Routing</span> [https://developer.genesys.com/predictiveroutingapi/ Genesys Engage On-Premises]
  
 
<span class="api-item">Greetings</span> [https://developer.mypurecloud.com/api/rest/v2/greetings/index.html PureCloud]
 
<span class="api-item">Greetings</span> [https://developer.mypurecloud.com/api/rest/v2/greetings/index.html PureCloud]
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<span class="api-item">Stations</span> [https://developer.mypurecloud.com/api/rest/v2/stations/index.html PureCloud]
 
<span class="api-item">Stations</span> [https://developer.mypurecloud.com/api/rest/v2/stations/index.html PureCloud]
  
−
<span class="api-item">Statistics</span> [https://developer.genesyscloud.com/reference/statistics/index.html PureEngage Cloud]
+
<span class="api-item">Statistics</span> [https://developer.genesyscloud.com/reference/statistics/index.html Genesys Engage Cloud]
  
 
<span class="api-item">User Recordings</span> [https://developer.mypurecloud.com/api/rest/v2/userrecordings/index.html PureCloud]
 
<span class="api-item">User Recordings</span> [https://developer.mypurecloud.com/api/rest/v2/userrecordings/index.html PureCloud]
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<span class="api-item">Architect</span> [https://developer.mypurecloud.com/api/rest/v2/architect/ PureCloud]
 
<span class="api-item">Architect</span> [https://developer.mypurecloud.com/api/rest/v2/architect/ PureCloud]
  
−
<span class="api-item">Genesys Interaction Analytics</span> [https://docs.genesys.com/Documentation/SPMI/Closed/Closed/Welcome PureEngage On-Premises]
+
<span class="api-item">Genesys Interaction Analytics</span> [https://docs.genesys.com/Documentation/SPMI/Closed/Closed/Welcome Genesys Engage On-Premises]
  
−
<span class="api-item">Genesys Interaction Recording</span> [https://docs.genesys.com/Documentation/CR/8.5.2/API/Welcome PureEngage On-Premises]
+
<span class="api-item">Genesys Interaction Recording</span> [https://docs.genesys.com/Documentation/CR/8.5.2/API/Welcome Genesys Engage On-Premises]
  
−
<span class="api-item">Genesys Skills Management</span> [https://docs.genesys.com/Documentation/GSA/DRAFT/API/Prerequisites PureEngage On-Premises]
+
<span class="api-item">Genesys Skills Management</span> [https://docs.genesys.com/Documentation/GSA/DRAFT/API/Prerequisites Genesys Engage On-Premises]
  
 
<span class="api-item">Quality Management</span> [https://developer.mypurecloud.com/api/rest/v2/quality/index.html PureCloud]
 
<span class="api-item">Quality Management</span> [https://developer.mypurecloud.com/api/rest/v2/quality/index.html PureCloud]
  
−
<span class="api-item">Workforce Management</span> [https://developer.mypurecloud.com/api/rest/v2/workforcemanagement/index.html PureCloud], [https://docs.genesys.com/Documentation/WM PureEngage On-Premises]
+
<span class="api-item">Workforce Management</span> [https://developer.mypurecloud.com/api/rest/v2/workforcemanagement/index.html PureCloud], [https://docs.genesys.com/Documentation/WM Genesys Engage On-Premises]
 
</div>
 
</div>
 
<div class="api-block">
 
<div class="api-block">
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<span class="api-item">Billing</span> [https://developer.mypurecloud.com/api/rest/v2/billing/index.html PureCloud]
 
<span class="api-item">Billing</span> [https://developer.mypurecloud.com/api/rest/v2/billing/index.html PureCloud]
  
−
<span class="api-item">Cloud Data Download Service</span> [https://developer.genesyscloud.com/reference/cdds/index.html PureEngage Cloud]
+
<span class="api-item">Cloud Data Download Service</span> [https://developer.genesyscloud.com/reference/cdds/index.html Genesys Engage Cloud]
  
 
<span class="api-item">GDPR</span> [https://developer.mypurecloud.com/api/rest/v2/generaldataprotectionregulation/index.html PureCloud]
 
<span class="api-item">GDPR</span> [https://developer.mypurecloud.com/api/rest/v2/generaldataprotectionregulation/index.html PureCloud]
  
−
<span class="api-item">Genesys Knowledge Center</span> [https://docs.genesys.com/Documentation/KC/latest/API/Welcome PureEngage On-Premises]
+
<span class="api-item">Genesys Knowledge Center</span> [https://docs.genesys.com/Documentation/KC/latest/API/Welcome Genesys Engage On-Premises]
  
−
<span class="api-item">Genesys Mobile Services</span> [https://docs.genesys.com/Documentation/GMS/8.5.1/API/Welcome PureEngage On-Premises]
+
<span class="api-item">Genesys Mobile Services</span> [https://docs.genesys.com/Documentation/GMS/8.5.1/API/Welcome Genesys Engage On-Premises]
  
−
<span class="api-item">Genesys Task Routing</span> [https://developer.genesyscloud.com/reference/ PureEngage Cloud]
+
<span class="api-item">Genesys Task Routing</span> [https://developer.genesyscloud.com/reference/ Genesys Engage Cloud]
  
−
<span class="api-item">Genesys Web Engagement</span> [https://docs.genesys.com/Documentation/GWE/8.5.1/API/Welcome PureEngage On-Premises]
+
<span class="api-item">Genesys Web Engagement</span> [https://docs.genesys.com/Documentation/GWE/8.5.1/API/Welcome Genesys Engage On-Premises]
  
 
<span class="api-item">Groups</span> [https://developer.mypurecloud.com/api/rest/v2/groups/index.html PureCloud]
 
<span class="api-item">Groups</span> [https://developer.mypurecloud.com/api/rest/v2/groups/index.html PureCloud]
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<span class="api-item">Integrations</span> [https://developer.mypurecloud.com/api/rest/v2/integrations/index.html PureCloud]
 
<span class="api-item">Integrations</span> [https://developer.mypurecloud.com/api/rest/v2/integrations/index.html PureCloud]
  
−
<span class="api-item">Intelligent Workload Distribution</span> [https://developer.genesyscloud.com/reference/iwd/index.html PureEngage Cloud], [https://docs.genesys.com/Documentation/IWD/9.0.0/IWDRESTAPI/Welcome PureEngage On-Premises]
+
<span class="api-item">Intelligent Workload Distribution</span> [https://developer.genesyscloud.com/reference/iwd/index.html Genesys Engage Cloud], [https://docs.genesys.com/Documentation/IWD/9.0.0/IWDRESTAPI/Welcome Genesys Engage On-Premises]
  
 
<span class="api-item">Languages</span> [https://developer.mypurecloud.com/api/rest/v2/languages/index.html PureCloud]
 
<span class="api-item">Languages</span> [https://developer.mypurecloud.com/api/rest/v2/languages/index.html PureCloud]
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<span class="api-item">Organization Authorization</span> [https://developer.mypurecloud.com/api/rest/v2/organizationauthorization/index.html PureCloud]
 
<span class="api-item">Organization Authorization</span> [https://developer.mypurecloud.com/api/rest/v2/organizationauthorization/index.html PureCloud]
  
−
<span class="api-item">Provisioning</span> [https://developer.genesyscloud.com/reference/provisioning/index.html PureEngage Cloud]
+
<span class="api-item">Provisioning</span> [https://developer.genesyscloud.com/reference/provisioning/index.html Genesys Engage Cloud]
  
 
<span class="api-item">PureCloud Embeddable Framework</span> [https://developer.mypurecloud.com/api/embeddable-framework/index.html PureCloud]
 
<span class="api-item">PureCloud Embeddable Framework</span> [https://developer.mypurecloud.com/api/embeddable-framework/index.html PureCloud]
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<span class="api-item">Search</span> [https://developer.mypurecloud.com/api/rest/v2/search/index.html PureCloud]
 
<span class="api-item">Search</span> [https://developer.mypurecloud.com/api/rest/v2/search/index.html PureCloud]
  
−
<span class="api-item">Service Client</span> [https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/ServiceClientAPI PureEngage Cloud]
+
<span class="api-item">Service Client</span> [https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/ServiceClientAPI Genesys Engage Cloud]
  
 
<span class="api-item">Tokens</span> [https://developer.mypurecloud.com/api/rest/v2/tokens/index.html PureCloud]
 
<span class="api-item">Tokens</span> [https://developer.mypurecloud.com/api/rest/v2/tokens/index.html PureCloud]
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<span class="api-item">Utilities</span> [https://developer.mypurecloud.com/api/rest/v2/utilities/index.html PureCloud]
 
<span class="api-item">Utilities</span> [https://developer.mypurecloud.com/api/rest/v2/utilities/index.html PureCloud]
  
−
<span class="api-item">Web Services</span> [https://docs.genesys.com/Documentation/HTCC/8.5.2/API/Welcome PureEngage On-Premises]
+
<span class="api-item">Web Services</span> [https://docs.genesys.com/Documentation/HTCC/8.5.2/API/Welcome Genesys Engage On-Premises]
  
 
<span class="api-item">Widgets</span> [https://developer.mypurecloud.com/api/rest/v2/widgets/index.html PureCloud]
 
<span class="api-item">Widgets</span> [https://developer.mypurecloud.com/api/rest/v2/widgets/index.html PureCloud]
  
−
<span class="api-item">Workspace</span> [https://developer.genesyscloud.com/reference/workspace/index.html PureEngage Cloud]
+
<span class="api-item">Workspace</span> [https://developer.genesyscloud.com/reference/workspace/index.html Genesys Engage Cloud]
  
−
<span class="api-item">Workspace Desktop</span> [https://docs.genesys.com/Documentation/IW/8.5.1/Developer/Welcome PureEngage On-Premises]
+
<span class="api-item">Workspace Desktop</span> [https://docs.genesys.com/Documentation/IW/8.5.1/Developer/Welcome Genesys Engage On-Premises]
  
−
<span class="api-item">Workspace Toolkit</span> [https://developer.genesyscloud.com/reference/workspace-toolkit/index.html PureEngage Cloud]
+
<span class="api-item">Workspace Toolkit</span> [https://developer.genesyscloud.com/reference/workspace-toolkit/index.html Genesys Engage Cloud]
 
</div>
 
</div>
 
</div>
 
</div>

Revision as of 12:03, July 15, 2020


This page lists specific API content by Genesys technology area.


API Resources

Developer Centers, SDKs, and Forums

Developer Centers PureCloud, PureConnect, Genesys Engage Cloud, Genesys Engage On-Premises

SDKs PureCloud, PureConnect, Genesys Engage Cloud, Genesys Engage On-Premises

Forums PureCloud, Genesys Engage Cloud and Genesys Engage On-Premises

APIs by Technology Area

Digital

Alerting PureCloud

Altocloud All platforms

Chat Genesys Engage Cloud

Co-browse Genesys Engage Cloud

External Contacts PureCloud

Genesys Co-browse Genesys Engage On-Premises

Messaging PureCloud

WebChat PureCloud

WebRTC Genesys Engage On-Premises

Widgets All platforms

Outbound

CX Contact Genesys Engage Cloud

Outbound PureCloud

Engage (Soundbite) Genesys Engage On-Premises

Unified Communications and Collaborations

Consumer Messaging Genesys Engage Cloud

Content Management PureCloud

Geolocation PureCloud

Locations PureCloud

Notification PureCloud

Telecom

SIP Endpoint SDK Genesys Engage On-Premises

Telephony PureCloud

Inbound

Analytics PureCloud

Callback Genesys Engage Cloud

Context Services Genesys Engage On-Premises

Conversations PureCloud

Engagement (GES) Genesys Engage Cloud

Fax PureCloud

Flows PureCloud

Genesys Interaction SDK Genesys Engage On-Premises

Genesys Predictive Routing Genesys Engage On-Premises

Greetings PureCloud

Interaction Center Web Services PureConnect

Mobile Devices PureCloud

Presence PureCloud

Recording PureCloud

Routing PureCloud

Stations PureCloud

Statistics Genesys Engage Cloud

User Recordings PureCloud

Voicemail PureCloud

Self-Service & Automation

Architect PureCloud

Workforce Engagement Management

Architect PureCloud

Genesys Interaction Analytics Genesys Engage On-Premises

Genesys Interaction Recording Genesys Engage On-Premises

Genesys Skills Management Genesys Engage On-Premises

Quality Management PureCloud

Workforce Management PureCloud, Genesys Engage On-Premises

Open Platform

Authorization PureCloud

Billing PureCloud

Cloud Data Download Service Genesys Engage Cloud

GDPR PureCloud

Genesys Knowledge Center Genesys Engage On-Premises

Genesys Mobile Services Genesys Engage On-Premises

Genesys Task Routing Genesys Engage Cloud

Genesys Web Engagement Genesys Engage On-Premises

Groups PureCloud

Identity Provider PureCloud

Integrations PureCloud

Intelligent Workload Distribution Genesys Engage Cloud, Genesys Engage On-Premises

Languages PureCloud

License PureCloud

OAuth PureCloud

Organization PureCloud

Organization Authorization PureCloud

Provisioning Genesys Engage Cloud

PureCloud Embeddable Framework PureCloud

Response Management PureCloud

SCIM PureCloud

Scripts PureCloud

Search PureCloud

Service Client Genesys Engage Cloud

Tokens PureCloud

Users PureCloud

Utilities PureCloud

Web Services Genesys Engage On-Premises

Widgets PureCloud

Workspace Genesys Engage Cloud

Workspace Desktop Genesys Engage On-Premises

Workspace Toolkit Genesys Engage Cloud

Retrieved from "https://all.docs.genesys.com/Developer/APIbyService (2025-08-17 00:42:37)"
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