Difference between revisions of "System/EOL"
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* For Deprecations of features or services available from Genesys Multicloud CX, see [https://all.docs.genesys.com/System/AllDeprecations Feature Deprecations]. Genesys™ deprecation refers to the retirement of a feature/service under the Genesys Multicloud CX or Genesys Cloud CX platforms or the retirement of certain versions or products due to their obsolescence. | * For Deprecations of features or services available from Genesys Multicloud CX, see [https://all.docs.genesys.com/System/AllDeprecations Feature Deprecations]. Genesys™ deprecation refers to the retirement of a feature/service under the Genesys Multicloud CX or Genesys Cloud CX platforms or the retirement of certain versions or products due to their obsolescence. | ||
* See {{Repository|Genesys Engage & PureConnect Lifecycle Policy.pdf||Genesys Engage & PureConnect Lifecycle Policy}} for information on the Genesys End-of-Life Policy and process. | * See {{Repository|Genesys Engage & PureConnect Lifecycle Policy.pdf||Genesys Engage & PureConnect Lifecycle Policy}} for information on the Genesys End-of-Life Policy and process. | ||
| + | * See {{Repository|GenesysEngagePremisePlatform_EOL_MutipleProduct'sVersions_October2023.pdf||End of Life Announcement}} for the list of Genesys Engage product versions deprecated as of October 20, 2023. | ||
* End of Life timeline for all PureConnect products are specified in the {{Repository|PureConnect EOL Announcement - Customer Facing.pdf||PureConnect End of Life Announcement}}. | * End of Life timeline for all PureConnect products are specified in the {{Repository|PureConnect EOL Announcement - Customer Facing.pdf||PureConnect End of Life Announcement}}. | ||
}} | }} | ||
Revision as of 11:00, November 6, 2023
Contents
Provides the End of Life (EOL) statuses for Genesys Multicloud CX and PureConnect suites, products, and components; one table for those on the EOL track. Genesys™ on-premises EOL refers to its products or components that have reached its maturity and entered the retirement phase in their product life cycle for a variety of reasons, such as technology changes.
- For End of Platform Support (EOPS), see Supported Operating Environment – Discontinued Supported.
- For Deprecations of features or services available from Genesys Multicloud CX, see Feature Deprecations. Genesys™ deprecation refers to the retirement of a feature/service under the Genesys Multicloud CX or Genesys Cloud CX platforms or the retirement of certain versions or products due to their obsolescence.
- See Genesys Engage & PureConnect Lifecycle Policy for information on the Genesys End-of-Life Policy and process.
- See End of Life Announcement for the list of Genesys Engage product versions deprecated as of October 20, 2023.
- End of Life timeline for all PureConnect products are specified in the PureConnect End of Life Announcement.
Download an EOL PDF
To download a PDF of the document, click the link: Download PDF.
Be aware that the EOL Announcement links are not active in the PDF version of this document.
Query: SELECT `Platform` AS `Platform`,`ItemName` AS `Name`,`ItemType` AS `Type`,`MajorRelease` AS `Major release`,`ReleaseAvailable` AS `Release available`,`EOLEOCSAnnouncement` AS `EOL/EOCS announcement`,`LastOrderDate` AS `Last order date`,`EndOfMaintenance` AS `End of maintenance`,`EndOfSupport` AS `End of support`,`Documentation` AS `Documentation`,`Comments` AS `Comments`,`EOLEOCSAnnouncement__precision` AS `EOL/EOCS announcement__precision`,`LastOrderDate__precision` AS `Last order date__precision`,`EndOfMaintenance__precision` AS `End of maintenance__precision`,`EndOfSupport__precision` AS `End of support__precision` FROM `cargo__EOL` WHERE EOLTrack="1" AND _pageName!="EOLData" ORDER BY `Platform`,`ItemName`,`ItemType`,`MajorRelease`,`ReleaseAvailable` LIMIT 5000 Function: CargoSQLQuery::run Error: 1 Can't create/write to file '/tmp/MYF3btP6' (OS errno 28 - No space left on device) (127.0.0.1)