From Genesys Documentation
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{{MintyDocsProduct | {{MintyDocsProduct | ||
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|displayname=Gplus Adapter for ServiceNow | |displayname=Gplus Adapter for ServiceNow | ||
| − | |admins= | + | |admins=Margarethe.nitzsche@softphone.it, sandhya, Subhajit.Dutta, Biagio.cerruto@softphone.it |
| − | |editors= | + | |editors=Margarethe.nitzsche@softphone.it, Alessandro.iuliano@softphone.it, Subhajit.Dutta |
| − | |previewers= | + | |previewers=GASNPreview |
| − | |contentarea= | + | |contentarea=Genesys Multicloud CX |
|landingpage=No | |landingpage=No | ||
| − | |definition=Gplus Adapter for ServiceNow | + | |definition=Gplus Adapter for ServiceNow provides integrated management of communication channels within the ServiceNow CRM. |
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|ComingSoon=No | |ComingSoon=No | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
| − | |Platform= | + | |Platform=GenesysEngage-cloud |
|Type=Get Started | |Type=Get Started | ||
| − | | | + | |Links=*{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Gplus_Adapter_basics}} |
| − | | | + | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Supported_features}} |
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| + | <br /> | ||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| − | |Platform= | + | |Platform=GenesysEngage-cloud |
|Type=XYZ Documentation | |Type=XYZ Documentation | ||
|Title=Agent | |Title=Agent | ||
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|Links=*{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Gplus_Adapter_basics}} | |Links=*{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Gplus_Adapter_basics}} | ||
| + | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Supported_features}} | ||
*{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Manage_inbound_calls}} | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Manage_inbound_calls}} | ||
*{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Make_outbound_calls}} | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Make_outbound_calls}} | ||
| + | *{{Link-AnywhereElse|manual=Agent|product=GASN|topic=Handle_workitems|version=Current}} | ||
| + | *{{Link-AnywhereElse|manual=Agent|product=GASN|topic=Screenpop_in_ServiceNow|version=Current}} | ||
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| + | <br /> | ||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| − | |Platform= | + | |Platform=GenesysEngage-cloud |
|Type=Install and Config | |Type=Install and Config | ||
|Title=Administrator | |Title=Administrator | ||
| − | + | |Links=*{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|topic=Prereq}} | |
| − | |Links=*{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|topic= | + | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|topic=Install}} |
| − | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|topic= | + | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|topic=Config}} |
| − | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|topic= | + | |Columns=No |
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Platform=GenesysEngage-cloud | ||
| + | |Type=Release Notes | ||
| + | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GASN#August022021 Gplus Adapter for ServiceNow] | ||
|Columns=No | |Columns=No | ||
}} | }} | ||
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}} | }} | ||
Latest revision as of 00:00, July 31, 2022
This is a draft page; the published version of this page can be found at GASN.
Release Notes