Difference between revisions of "System/Security certificates support"

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(Created page with "{{Article |Standalone=Yes |DisplayName=Supported security standards |TocName=Supported security standards |Context=Provides information on various industry standard security p...")
 
 
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{{!}} width="264" valign="top"{{!}}PCI DSS
 
{{!}} width="264" valign="top"{{!}}PCI DSS
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
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{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="368" valign="top"{{!}}[https://www.pcisecuritystandards.org/pci_security/maintaining_payment_security Payment  Card Industry Data Security Standards]  
 
{{!}} width="368" valign="top"{{!}}[https://www.pcisecuritystandards.org/pci_security/maintaining_payment_security Payment  Card Industry Data Security Standards]  
 
{{!}}-
 
{{!}}-
 
{{!}} width="264" valign="top"{{!}}SOC2 Type II
 
{{!}} width="264" valign="top"{{!}}SOC2 Type II
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
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{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="368" valign="top"{{!}}[https://www.aicpa.org/interestareas/frc/assuranceadvisoryservices/serviceorganization-smanagement.html Service  Organization Controls and related reports]
 
{{!}} width="368" valign="top"{{!}}[https://www.aicpa.org/interestareas/frc/assuranceadvisoryservices/serviceorganization-smanagement.html Service  Organization Controls and related reports]
 
{{!}}-
 
{{!}}-
 
{{!}} width="264" valign="top"{{!}}ISO 27001
 
{{!}} width="264" valign="top"{{!}}ISO 27001
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
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{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="368" valign="top"{{!}}[https://www.iso.org/home.html Information security  management systems]
 
{{!}} width="368" valign="top"{{!}}[https://www.iso.org/home.html Information security  management systems]
 
{{!}}-
 
{{!}}-
 
{{!}} width="264" valign="top"{{!}}ISO 27018
 
{{!}} width="264" valign="top"{{!}}ISO 27018
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
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{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="368" valign="top"{{!}}[https://www.iso.org/standard/73906.html Information  security management systems]
 
{{!}} width="368" valign="top"{{!}}[https://www.iso.org/standard/73906.html Information  security management systems]
 
{{!}}-
 
{{!}}-
 
{{!}} width="264" valign="top"{{!}}HITRUST
 
{{!}} width="264" valign="top"{{!}}HITRUST
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
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{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="368" valign="top"{{!}}[https://hitrustalliance.net/ Health Information  Trusted Alliance]
 
{{!}} width="368" valign="top"{{!}}[https://hitrustalliance.net/ Health Information  Trusted Alliance]
 
{{!}}-
 
{{!}}-
 
{{!}} width="264" valign="top"{{!}}Cyber Essentials (UK)
 
{{!}} width="264" valign="top"{{!}}Cyber Essentials (UK)
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
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{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="368" valign="top"{{!}}[https://www.ncsc.gov.uk/cyberessentials/overview Cyber  Essentials]
 
{{!}} width="368" valign="top"{{!}}[https://www.ncsc.gov.uk/cyberessentials/overview Cyber  Essentials]
 
{{!}}-
 
{{!}}-
 
{{!}} width="264" valign="top"{{!}}GDPR
 
{{!}} width="264" valign="top"{{!}}GDPR
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
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{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="368" valign="top"{{!}}[https://gdpr.eu/ General Data Protection Regulation]
 
{{!}} width="368" valign="top"{{!}}[https://gdpr.eu/ General Data Protection Regulation]
 
{{!}}-
 
{{!}}-
 
{{!}} width="264" valign="top"{{!}}CCPA
 
{{!}} width="264" valign="top"{{!}}CCPA
{{!}}[[File:AWS Azure.png{{!}}100px{{!}}]]
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{{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]]
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="186" valign="top"{{!}}Yes
 
{{!}} width="368" valign="top"{{!}}[https://oag.ca.gov/privacy/ccpa California Consumer  Privacy Act]
 
{{!}} width="368" valign="top"{{!}}[https://oag.ca.gov/privacy/ccpa California Consumer  Privacy Act]
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{{!}} width="368" valign="top"{{!}}[https://www.fedramp.gov/ Securing Cloud Service for  the Federal Government]
 
{{!}} width="368" valign="top"{{!}}[https://www.fedramp.gov/ Securing Cloud Service for  the Federal Government]
 
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{{!}}}<br />''For additional information, see our [https://cloudsecurityalliance.org/star/registry/genesys-cloud-services/services/genesys-multicloud-cx/ CSA Consensus Assessments Initiative Questionnaire].''
 
|Status=No
 
|Status=No
 
}}{{Section
 
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|structuredtext='''Privacy'''
 
|structuredtext='''Privacy'''
  
* [[Draft:System/General Data Protection Regulation|General Data Protection Regulation (GDPR)]]
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*{{Link-Standalone|topic=System/General_Data_Protection_Regulation|display text=General Data Protection Regulation (GDPR)}}
* [[Draft:System/Genesys Multicloud CX support for GDPR|Genesys Multicloud CX support for GDPR]]
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*{{Link-Standalone|topic=System/Genesys_Multicloud_CX_support_for_GDPR|display text=Genesys Multicloud CX support for GDPR}}
  
 
'''Security'''
 
'''Security'''
  
* [[Draft:PrivateEdition/Current/PEGuide/SecurityOverview|Security overview]]
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*{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|topic=SecurityOverview|display text=Security overview}}
 
|Status=No
 
|Status=No
 
}}
 
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Latest revision as of 15:45, January 6, 2023

Provides information on various industry standard security practices and operational controls.

Genesys Multicloud CX supports various industry standard security practices and operational controls. It is certified to meet the requirements of several industry-specific standards listed below.

Industry-specific standards


Industry Standards / Certifications Applicable Multicloud CX Support Description
PCI DSS AWS.pngAzure.png Yes Payment Card Industry Data Security Standards  
SOC2 Type II AWS.pngAzure.png Yes Service Organization Controls and related reports
ISO 27001 AWS.pngAzure.png Yes Information security management systems
ISO 27018 AWS.pngAzure.png Yes Information security management systems
HITRUST AWS.pngAzure.png Yes Health Information Trusted Alliance
Cyber Essentials (UK) AWS.pngAzure.png Yes Cyber Essentials
GDPR AWS.pngAzure.png Yes General Data Protection Regulation
CCPA AWS.pngAzure.png Yes California Consumer Privacy Act
FedRAMP (MGEP) FedRAMP (MGEP) is a separate offering. Yes Securing Cloud Service for the Federal Government



For additional information, see our CSA Consensus Assessments Initiative Questionnaire.

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