Difference between revisions of "UseCases"

Latest revision as of 11:06, December 9, 2022

Click on any of the following to see the documentation for that version:

Genesys Cloud CX

Explore the Genesys Cloud CX Use Cases.

Genesys Engage on-premises

Explore the Genesys Engage On-Premises Use Cases.

PureConnect

Explore the PureConnect Use Cases.

Training Video

Learn how to find the use case you need, from across the Genesys platforms.

Training Video for Genesys Use Cases

@@ Line 11: / Line 11: @@
 {{MintyDocsProductLandingSections
 |UserFunctions=Yes
-|Type=Get Started
+|Type=Genesys Cloud CX
-|Title=Explore Use Cases
+|Title=Genesys Cloud CX
-|Description=Sort or search all Genesys Use Cases.
+|Description=Explore the Genesys Cloud CX Use Cases.
-|Links=* {{#mintydocs_link:manual=GenesysCloud|version=Current}}
+|Links=
-* {{#mintydocs_link:manual=GenesysEngage-cloud|version=Current}}
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|topic=Benefits|display text=Explore by benefits}} </div>
-*{{#mintydocs_link:manual=GenesysEngage-onpremises|version=Current}}
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|display text=Explore by use cases}}</div>
-* {{#mintydocs_link:manual=PureConnect|version=Current}}
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|topic=Maturity|display text=Explore by maturity}}</div>
-}}{{MintyDocsProductLandingSections
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|topic=Augment|display text=Optimizing use cases}}</div>
+}}
+{{MintyDocsProductLandingSections
 |UserFunctions=Yes
-|Type=XYZ Documentation
+|Type=Private Edition
-|Title=Explore Use Case Benefits
+|Title=Genesys Engage on-premises
-|Description=Find use cases according to their stated benefits.
+|Description=Explore the Genesys Engage On-Premises Use Cases.
-|Links=* [[UseCases/Benefits|Drilldown by Benefits]]
+|Links=<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysEngage-onpremises|topic=Benefits|display text=Explore by benefits}}</div>
-}}{{MintyDocsProductLandingSections
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysEngage-onpremises|display text=Explore by use cases}}</div>
-|UserFunctions=Yes
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysEngage-onpremises|topic=Maturity|display text=Explore by maturity}}</div>
-|Type=XYZ Documentation
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysEngage-onpremises|topic=Augment|display text=Optimizing use cases}}</div>
-|Title=Explore Maturity Level
+|Columns=No
-|Description=Find maturity level information for all use cases.
-|Links=
-* [[UseCases/Current/GenesysCloudMigration|Genesys Cloud]]
-* [[UseCases/Current/GenesysEngage-onpremisesMigration|Genesys Multicloud CX]]
-* [[UseCases/Current/PureConnectMigration|PureConnect]]
 }}{{MintyDocsProductLandingSections
 |UserFunctions=Yes
-|Type=Get Started
+|Type=Related Documentation
-|Title=Explore use cases
+|Title=PureConnect
-|Description=Explore use cases that augment value and deliver optimization to your organization.
+|Description=Explore the PureConnect Use Cases.
-|Links=
+|Links=<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=PureConnect|topic=Benefits|display text=Explore by benefits}}</div>
-*[[UseCases/ValueAdd|Value augmenting and optimizing use cases]]
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=PureConnect|display text=Explore by use cases}}</div>
-*[[UseCases/Interdependencies|Use case interdependencies]]
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=PureConnect|topic=Maturity|display text=Explore by maturity}}</div>
-}}{{MintyDocsProductLandingSections
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=PureConnect|topic=Augment|display text=Optimizing use cases}}</div>
+}}
+{{MintyDocsProductLandingSections
 |UserFunctions=Yes
 |Type=Get Started
@@ Line 48: / Line 47: @@
 |Links=* {{#mintydocs_link:topic=UseCases/Training|standalone}}
 |Columns=No
+}}
+{{#css: .col-md-3{  width: 25%;
+    border-left: solid 1px grey;
+    padding-right: 0;
+    padding-left: 20px;}
 }}