Difference between revisions of "Draft:PEC-WFM"

Latest revision as of 18:30, May 12, 2022

This is a draft page; the published version of this page can be found at PEC-WFM.

Click on any of the following to see the documentation for that version:

How it works

Release Notes

Administrator

Supervisor

Agent

Developer

Additional Resources

@@ Line 2: / Line 2: @@
 |displayname=Workforce Management
 |previewers=WFMPreview, Aabramov
-|contentarea=Multicloud
+|contentarea=Genesys Multicloud CX
 |landingpage=No
 |definition=Genesys Workforce Management provides a sophisticated set of management tools so you can better manage your contact center workforce while still delivering top service to your customers. It allows you to easily manage your agents, schedules, and forecasts, and provides real-time monitoring of contact center performance and agent-adherence.
@@ Line 13: / Line 13: @@
 }}{{MintyDocsProductLandingSections
 |Type=Release Notes
-|Description=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/WorkforceManagement Workforce Management Release Notes]
+|Description={{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=WorkforceManagement}}
 |Columns=No
 }}{{MintyDocsProductLandingSections
@@ Line 60: / Line 60: @@
 |Type=Developer Resources
 |Title=Developer
-|Links=[https://developer.genesyscloud.com Developer Center]
+|Links=* [https://developer.genesyscloud.com Developer Center]
+* {{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Developers|topic=API_Reference|display text=Workforce Management API Reference}}
 |Columns=No
 }}{{MintyDocsProductLandingSections