From Genesys Documentation
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|displayname=Gplus Adapter for WFM | |displayname=Gplus Adapter for WFM | ||
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|definition=The Gplus Adapters is a software solution that provides seamless integration between an outside software application and Genesys solutions. This combination brings together leading software applications and Genesys' contact center solutions. | |definition=The Gplus Adapters is a software solution that provides seamless integration between an outside software application and Genesys solutions. This combination brings together leading software applications and Genesys' contact center solutions. | ||
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|Platform=GenesysEngage-cloud | |Platform=GenesysEngage-cloud | ||
|Type=Get Started | |Type=Get Started | ||
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|Description=The Gplus Adapter for WFM is a software solution that provides integration between a Workforce Management system and Genesys routing solutions. Genesys event data is filtered and aggregated to provide interval activity data and a real-time data feed for the workforce applications. | |Description=The Gplus Adapter for WFM is a software solution that provides integration between a Workforce Management system and Genesys routing solutions. Genesys event data is filtered and aggregated to provide interval activity data and a real-time data feed for the workforce applications. | ||
|Links={{Link-AnywhereElse|product=GAWFM|version=9.0|manual=Requirements}} | |Links={{Link-AnywhereElse|product=GAWFM|version=9.0|manual=Requirements}} | ||
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|Type=Release Notes | |Type=Release Notes | ||
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|Type=Install and Config | |Type=Install and Config | ||
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Revision as of 21:38, December 8, 2020
This is a draft page; it has not yet been published.
Release Notes
Contains links to the Gplus Adapter for WFM 100.0 Release Notes
- Links to the 4 RNs.
Get Started
Install and Config
Additional Resources
