From Genesys Documentation
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|Links=*{{Link-SomewhereInThisVersion|manual=Administrator|topic=Scheduling|display text=Scheduling}} | |Links=*{{Link-SomewhereInThisVersion|manual=Administrator|topic=Scheduling|display text=Scheduling}} | ||
*{{Link-SomewhereInThisVersion|manual=Administrator|topic=Forecasting|display text=Forecasting}} | *{{Link-SomewhereInThisVersion|manual=Administrator|topic=Forecasting|display text=Forecasting}} | ||
| − | |||
*{{Link-SomewhereInThisVersion|manual=Administrator|topic=UserSec|display text=User security}} | *{{Link-SomewhereInThisVersion|manual=Administrator|topic=UserSec|display text=User security}} | ||
*{{Link-SomewhereInThisVersion|manual=Administrator|topic=WMCalendar|display text=Calendar management}} | *{{Link-SomewhereInThisVersion|manual=Administrator|topic=WMCalendar|display text=Calendar management}} | ||
*{{Link-SomewhereInThisVersion|manual=Administrator|topic=OTFnct|display text=Managing overtime}} | *{{Link-SomewhereInThisVersion|manual=Administrator|topic=OTFnct|display text=Managing overtime}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=Administrator|topic=Monitoring|display text=Monitoring performance and adherence}} | ||
*{{Link-SomewhereInThisVersion|manual=Administrator|topic=Metrics|display text=Reporting metrics}} | *{{Link-SomewhereInThisVersion|manual=Administrator|topic=Metrics|display text=Reporting metrics}} | ||
|Columns=No | |Columns=No | ||
Revision as of 14:26, February 20, 2020
This is a draft page; the published version of this page can be found at PEC-WFM.
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Release Notes
Additional Resources