From Genesys Documentation
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|Platform=PureEngage | |Platform=PureEngage | ||
|Type=Get Started | |Type=Get Started | ||
| − | |Links=* {{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Log_in}} | + | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Log_in}} |
| − | * {{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Change_your_status}} | + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Change_your_status}} |
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}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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|Type=XYZ Documentation | |Type=XYZ Documentation | ||
|Title=Agent | |Title=Agent | ||
| − | |Links=* {{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Log_in}} | + | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Log_in}} |
| − | * {{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Change_your_status}} | + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|topic=Change_your_status}} |
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}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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|Type=Install and Config | |Type=Install and Config | ||
|Title=Administrator | |Title=Administrator | ||
| − | |Links=* {{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic=Prerequisites_and_browser_support}} | + | |Links=*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic=Prerequisites_and_browser_support}} |
| − | * {{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic=Install_the_Adapter}} | + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic=Install_the_Adapter}} |
| − | * {{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic=Configure_the_Adapter}} | + | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Admin|topic=Configure_the_Adapter}} |
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}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
|Platform=PureEngage | |Platform=PureEngage | ||
|Type=Release Notes | |Type=Release Notes | ||
| − | |Links= | + | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GAMSDynamics Gplus Adapter for Microsoft Dynamics 365] |
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}} | }} | ||
|workspace_id=GAMD | |workspace_id=GAMD | ||
}} | }} | ||
Revision as of 15:13, December 6, 2019
This is a draft page; the published version of this page can be found at GAMD.
Get Started
Agent
- Adapter basics
- How to manage inbound calls
- How to handle outbound calls
- [[Draft:GAMD/Current/Agent/Workitem|]]
Release Notes