Difference between revisions of "System/Security certificates support"
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{{!}} width="264" valign="top"{{!}}PCI DSS | {{!}} width="264" valign="top"{{!}}PCI DSS | ||
− | {{!}}[[File:AWS Azure.png{{!}} | + | {{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]] |
{{!}} width="186" valign="top"{{!}}Yes | {{!}} width="186" valign="top"{{!}}Yes | ||
{{!}} width="368" valign="top"{{!}}[https://www.pcisecuritystandards.org/pci_security/maintaining_payment_security Payment Card Industry Data Security Standards] | {{!}} width="368" valign="top"{{!}}[https://www.pcisecuritystandards.org/pci_security/maintaining_payment_security Payment Card Industry Data Security Standards] | ||
{{!}}- | {{!}}- | ||
{{!}} width="264" valign="top"{{!}}SOC2 Type II | {{!}} width="264" valign="top"{{!}}SOC2 Type II | ||
− | {{!}}[[File:AWS Azure.png{{!}} | + | {{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]] |
{{!}} width="186" valign="top"{{!}}Yes | {{!}} width="186" valign="top"{{!}}Yes | ||
{{!}} width="368" valign="top"{{!}}[https://www.aicpa.org/interestareas/frc/assuranceadvisoryservices/serviceorganization-smanagement.html Service Organization Controls and related reports] | {{!}} width="368" valign="top"{{!}}[https://www.aicpa.org/interestareas/frc/assuranceadvisoryservices/serviceorganization-smanagement.html Service Organization Controls and related reports] | ||
{{!}}- | {{!}}- | ||
{{!}} width="264" valign="top"{{!}}ISO 27001 | {{!}} width="264" valign="top"{{!}}ISO 27001 | ||
− | {{!}}[[File:AWS Azure.png{{!}} | + | {{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]] |
{{!}} width="186" valign="top"{{!}}Yes | {{!}} width="186" valign="top"{{!}}Yes | ||
{{!}} width="368" valign="top"{{!}}[https://www.iso.org/home.html Information security management systems] | {{!}} width="368" valign="top"{{!}}[https://www.iso.org/home.html Information security management systems] | ||
{{!}}- | {{!}}- | ||
{{!}} width="264" valign="top"{{!}}ISO 27018 | {{!}} width="264" valign="top"{{!}}ISO 27018 | ||
− | {{!}}[[File:AWS Azure.png{{!}} | + | {{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]] |
{{!}} width="186" valign="top"{{!}}Yes | {{!}} width="186" valign="top"{{!}}Yes | ||
{{!}} width="368" valign="top"{{!}}[https://www.iso.org/standard/73906.html Information security management systems] | {{!}} width="368" valign="top"{{!}}[https://www.iso.org/standard/73906.html Information security management systems] | ||
{{!}}- | {{!}}- | ||
{{!}} width="264" valign="top"{{!}}HITRUST | {{!}} width="264" valign="top"{{!}}HITRUST | ||
− | {{!}}[[File:AWS Azure.png{{!}} | + | {{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]] |
{{!}} width="186" valign="top"{{!}}Yes | {{!}} width="186" valign="top"{{!}}Yes | ||
{{!}} width="368" valign="top"{{!}}[https://hitrustalliance.net/ Health Information Trusted Alliance] | {{!}} width="368" valign="top"{{!}}[https://hitrustalliance.net/ Health Information Trusted Alliance] | ||
{{!}}- | {{!}}- | ||
{{!}} width="264" valign="top"{{!}}Cyber Essentials (UK) | {{!}} width="264" valign="top"{{!}}Cyber Essentials (UK) | ||
− | {{!}}[[File:AWS Azure.png{{!}} | + | {{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]] |
{{!}} width="186" valign="top"{{!}}Yes | {{!}} width="186" valign="top"{{!}}Yes | ||
{{!}} width="368" valign="top"{{!}}[https://www.ncsc.gov.uk/cyberessentials/overview Cyber Essentials] | {{!}} width="368" valign="top"{{!}}[https://www.ncsc.gov.uk/cyberessentials/overview Cyber Essentials] | ||
{{!}}- | {{!}}- | ||
{{!}} width="264" valign="top"{{!}}GDPR | {{!}} width="264" valign="top"{{!}}GDPR | ||
− | {{!}}[[File:AWS Azure.png{{!}} | + | {{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]] |
{{!}} width="186" valign="top"{{!}}Yes | {{!}} width="186" valign="top"{{!}}Yes | ||
{{!}} width="368" valign="top"{{!}}[https://gdpr.eu/ General Data Protection Regulation] | {{!}} width="368" valign="top"{{!}}[https://gdpr.eu/ General Data Protection Regulation] | ||
{{!}}- | {{!}}- | ||
{{!}} width="264" valign="top"{{!}}CCPA | {{!}} width="264" valign="top"{{!}}CCPA | ||
− | {{!}}[[File:AWS Azure.png{{!}} | + | {{!}}[[File:AWS.png{{!}}40px]][[File:Azure.png{{!}}40px{{!}}]] |
{{!}} width="186" valign="top"{{!}}Yes | {{!}} width="186" valign="top"{{!}}Yes | ||
{{!}} width="368" valign="top"{{!}}[https://oag.ca.gov/privacy/ccpa California Consumer Privacy Act] | {{!}} width="368" valign="top"{{!}}[https://oag.ca.gov/privacy/ccpa California Consumer Privacy Act] | ||
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{{!}} width="368" valign="top"{{!}}[https://www.fedramp.gov/ Securing Cloud Service for the Federal Government] | {{!}} width="368" valign="top"{{!}}[https://www.fedramp.gov/ Securing Cloud Service for the Federal Government] | ||
<br /> | <br /> | ||
− | {{!}}}<br /> | + | {{!}}}<br />''For additional information, see our [https://cloudsecurityalliance.org/star/registry/genesys-cloud-services/services/genesys-multicloud-cx/ CSA Consensus Assessments Initiative Questionnaire].'' |
|Status=No | |Status=No | ||
}}{{Section | }}{{Section | ||
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|structuredtext='''Privacy''' | |structuredtext='''Privacy''' | ||
− | * | + | *{{Link-Standalone|topic=System/General_Data_Protection_Regulation|display text=General Data Protection Regulation (GDPR)}} |
− | * | + | *{{Link-Standalone|topic=System/Genesys_Multicloud_CX_support_for_GDPR|display text=Genesys Multicloud CX support for GDPR}} |
'''Security''' | '''Security''' | ||
− | * | + | *{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|topic=SecurityOverview|display text=Security overview}} |
|Status=No | |Status=No | ||
}} | }} |
Latest revision as of 15:45, January 6, 2023
Provides information on various industry standard security practices and operational controls.
Genesys Multicloud CX supports various industry standard security practices and operational controls. It is certified to meet the requirements of several industry-specific standards listed below.
Industry-specific standards
Industry Standards / Certifications | Applicable | Multicloud CX Support | Description |
PCI DSS | ![]() ![]() |
Yes | Payment Card Industry Data Security Standards |
SOC2 Type II | ![]() ![]() |
Yes | Service Organization Controls and related reports |
ISO 27001 | ![]() ![]() |
Yes | Information security management systems |
ISO 27018 | ![]() ![]() |
Yes | Information security management systems |
HITRUST | ![]() ![]() |
Yes | Health Information Trusted Alliance |
Cyber Essentials (UK) | ![]() ![]() |
Yes | Cyber Essentials |
GDPR | ![]() ![]() |
Yes | General Data Protection Regulation |
CCPA | ![]() ![]() |
Yes | California Consumer Privacy Act |
FedRAMP (MGEP) | FedRAMP (MGEP) is a separate offering. | Yes | Securing Cloud Service for the Federal Government
|
For additional information, see our CSA Consensus Assessments Initiative Questionnaire.
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