From Genesys Documentation
| (12 intermediate revisions by 4 users not shown) | |||
| Line 1: | Line 1: | ||
{{MintyDocsProduct | {{MintyDocsProduct | ||
|displayname=Gplus Adapter for ServiceNow | |displayname=Gplus Adapter for ServiceNow | ||
| − | |editors=Margarethe.nitzsche@softphone.it, Alessandro.iuliano@softphone.it | + | |admins=Margarethe.nitzsche@softphone.it, sandhya, Subhajit.Dutta, Biagio.cerruto@softphone.it |
| + | |editors=Margarethe.nitzsche@softphone.it, Alessandro.iuliano@softphone.it, Subhajit.Dutta | ||
|previewers=GASNPreview | |previewers=GASNPreview | ||
| − | |contentarea=Multicloud | + | |contentarea=Genesys Multicloud CX |
|landingpage=No | |landingpage=No | ||
|definition=Gplus Adapter for ServiceNow provides integrated management of communication channels within the ServiceNow CRM. | |definition=Gplus Adapter for ServiceNow provides integrated management of communication channels within the ServiceNow CRM. | ||
| Line 10: | Line 11: | ||
|Platform=GenesysEngage-cloud | |Platform=GenesysEngage-cloud | ||
|Type=Get Started | |Type=Get Started | ||
| − | |Links={{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Gplus_Adapter_basics}} | + | |Links=*{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Gplus_Adapter_basics}} |
| + | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Supported_features}} | ||
| + | |||
| + | <br /> | ||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| Line 17: | Line 21: | ||
|Title=Agent | |Title=Agent | ||
|Links=*{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Gplus_Adapter_basics}} | |Links=*{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Gplus_Adapter_basics}} | ||
| + | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Supported_features}} | ||
*{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Manage_inbound_calls}} | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Manage_inbound_calls}} | ||
*{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Make_outbound_calls}} | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Agent|topic=Make_outbound_calls}} | ||
| + | *{{Link-AnywhereElse|manual=Agent|product=GASN|topic=Handle_workitems|version=Current}} | ||
| + | *{{Link-AnywhereElse|manual=Agent|product=GASN|topic=Screenpop_in_ServiceNow|version=Current}} | ||
| + | |||
| + | <br /> | ||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| Line 24: | Line 33: | ||
|Type=Install and Config | |Type=Install and Config | ||
|Title=Administrator | |Title=Administrator | ||
| − | |Links=*{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|topic= | + | |Links=*{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|topic=Prereq}} |
| − | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|topic= | + | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|topic=Install}} |
| − | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|topic= | + | *{{Link-AnywhereElse|product=GASN|version=Current|manual=Admin|topic=Config}} |
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
|Platform=GenesysEngage-cloud | |Platform=GenesysEngage-cloud | ||
|Type=Release Notes | |Type=Release Notes | ||
| − | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GASN Gplus Adapter for ServiceNow] | + | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GASN#August022021 Gplus Adapter for ServiceNow] |
|Columns=No | |Columns=No | ||
}} | }} | ||
}} | }} | ||
Latest revision as of 00:00, July 31, 2022
This is a draft page; the published version of this page can be found at GASN.
Release Notes