From Genesys Documentation
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|definition=The Gplus Adapter for WFM provides integration between a Workforce Management system and Genesys contact center solutions. Genesys event data is filtered and aggregated to provide interval activity data and a real-time data feed for the workforce applications. | |definition=The Gplus Adapter for WFM provides integration between a Workforce Management system and Genesys contact center solutions. Genesys event data is filtered and aggregated to provide interval activity data and a real-time data feed for the workforce applications. | ||
Latest revision as of 20:50, January 17, 2022
This is a draft page; it has not yet been published.
Release Notes
Contains links to the Gplus Adapter for WFM 100.0 Release Notes
- Links to the 4 RNs.
Get Started
Install and Config
Additional Resources
