Get started with Genesys Predictive Engagement for PureConnect

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This topic is part of the manual PEC-REP/Current/AgentGuide for version Current of Reporting.

Get started using Genesys Predictive Engagement with PureConnect.

Learn how Genesys Predictive Engagement works on your website

  1. Learn how Genesys Predictive Engagement engages visitors on your website.
  2. Learn where you can see customer journey information.
  3. Familiarize yourself with the customer journey data that Genesys Predictive Engagement provides.
Retrieved from "https://all.docs.genesys.com/ATC/Current/AgentGuide/Get_started_PureConnect (2025-07-11 19:51:56)"
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