Drilldown: SMART UseCase

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SMART UseCase > RequiresOr : CE02 or EE26

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MintyDocsVersion:
Current (23)
MintyDocsProduct:
Genesys Use Cases (23)
MintyDocsManual:
GenesysEngage-onpremises (19) · PureConnect (4)
ID:
BO06 (1) · BO07 (1) · CE03 (2) · CE09 (1) · CE11 (1) · CE27 (1) · EE01 (1) · EE03 (1) · EE04 (1) · EE07 (2) · EE08 (2) · EE10-A (1) · EE10-B (1) · EE10-C (1) · EE10-D (1) · EE11 (1) · EE12 (1) · EE27 (1) · EE28 (1) · SL06 (1)
Title:
None (21) · Genesys Callback (1) · Genesys Outbound Dialer (1)
Offering:
GenesysEngage-onpremises (19) · PureConnect (4)
SellableItems:
None (2) · Advanced Server (2) · Advanced Session (2) · ASR and TTS (1) · At least one Inbound SMART USE Case is required (1) · Basic Session (2) · CIM (1) · CIM HA (Optional) (1) · Conversation Manager (1) · Genesys Callback (1) · Genesys Infomart (1) · Genesys Infomart - HA (optional) (1) · Genesys Interaction Recording - Voice Recording (2) · Genesys Interaction Recording – Screen Recording (1) · Genesys Interaction Recording – Screen Recording HA (Optional) (1) · Genesys Interaction Recording – Voice Recording HA (Optional) (2) · Genesys Workforce Management (3) · GVP (1) · GVP HA (optional) (1) · Intelligent Automation Omnichannel Self-Service (1) · Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) · Interaction Media Server - Large Appliance - Gen9 (2) · Interaction Quality Manager (2) · Interaction Recorder Add-on (2) · Interaction Recorder Master Key Password (2) · Interaction Recorder Server (2) · Interaction Web Portal Agent License – Concurrent (2) · Interaction Web Portal Enterprise License (2) · Interaction Web Portal Organizational License (2) · Interaction Web Portal Server License (1) · Interaction Web Portal Server License​ ​ (1) · No sellable items (10) · Please reference prerequisits (2) · Please see prerequisits (6) · Screen Recorder Session (1) · See Prerequisits (2) · See sellable items for CE01 CE02 CE18 CE21 CE22 CE24 or CE25 (1)
RequiresAll:
None (22) · CE07 (1)
RequiresOr: (Click arrow to add another value)
Optional:
None (21) · CE16 (2) · CE18 (2) · CE19 (2) · EE14 (2)
Exceptions:
None (21) · CE03 (1) · CE07 (1) · CE08 (1) · CE09 (1) · CE10 (1) · CE11 (1) · CE12 (2) · CE27 (1) · CE28 (1) · CE31 (1) · CE41 (1)
Requires:
None (23)
Video:
None (22) · 312195823 (1)
DocVersion:
v 1.0.1 (3) · v 1.0.2 (3) · v 1.0.3 (2) · v 1.1.2 (1) · v 1.1.3 (3) · v 1.1.4 (4) · v 1.1.5 (1) · v 1.2.3 (1) · v 2.2.1 (1) · ver 1.0.1 (1) · ver 1.0.3 (1) · version 1.0.2 (1) · versions 1.2.4 (1)

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