Drilldown: SMART UseCase

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SMART UseCase > DocVersion : v 1.0.3 or v 1.1.3

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MintyDocsVersion:
Current (16)
MintyDocsProduct:
Genesys Use Cases (16)
MintyDocsManual:
GenesysCloud (1) · GenesysEngage-onpremises (14) · PureConnect (1)
ID:
CE10 (1) · CE11 (1) · CE16 (1) · CE18 (1) · CE19 (1) · EE10-B (1) · EE10-C (1) · EE11 (1) · EE13 (1) · EE14 (1) · EE16 (1) · EE26 (1) · EE27 (1) · EE28 (1) · EE29 (1) · EE30 (1)
Title:
None (16)
Offering:
GenesysCloud (1) · GenesysEngage-onpremises (14) · PureConnect (1)
SellableItems:
No sellable items (6) · CIM (5) · Genesys Workforce Management (3) · Please reference prerequisits (3) · CIM HA (Optional) (3) · Please see prerequisits (3) · Genesys Infomart (2) · Interaction Workspace (2) · Genesys Interactive Insights (2) · Performance DNA (2) · Genesys Infomart - HA (optional) (2) · Workforce Management (2) · SIP Interaction (Optional) (2) · CIM (HA) (2) · Any of the Digital Channels (Optional) (2) · SIP Interaction HA (optional) (2) · Skills Management (2) · Training Manager (2) · SIP Business Continuity (Optional) (2)
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RequiresAll:
None (14) · EE01 (1) · EE02 (1) · EE13 (1) · EE14 (1)
RequiresOr:
None (8) · BO02 (1) · BO03 (1) · BO04 (1) · EE01 (5) · EE02 (5) · EE07 (2) · EE08 (2) · EE26 (5)
Optional:
None (14) · CE07 (1) · CE08 (1) · CE09 (1) · CE43 (1)
Exceptions:
None (16)
Requires:
None (16)
Video:
None (15) · 407614711 (1)
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