Drilldown: HIW

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HIW > TocName : Email or How Genesys Softphone works or None

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featurename:
Agent Setup (2) · Cloud Data Download Service (2) · Email (2) · Genesys Softphone (2) · Outbound (2)
productshort:
Draft:PEC-AS (1) · Draft:PEC-CDDS (1) · Draft:PEC-Email (1) · Draft:PEC-GS (1) · Draft:PEC-OU (1) · PEC-AS (1) · PEC-CDDS (1) · PEC-Email (1) · PEC-GS (1) · PEC-OU (1)
ComingSoon:
No (10)
Role:
Administrator (6) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (2)
DisplayName:
How Agent Setup works (2) · How Cloud Data Download Service works (2) · How Email works (2) · How Genesys Softphone works (2) · How Outbound works (2)
TocName: (Click arrow to add another value)
Dimension:
None (10)
Product:
Agent Setup (2) · Cloud Data Download Service (2) · Email (2) · Genesys Softphone (2) · Outbound (CX Contact) (2)
Manual:
None (10)
Standalone:
Yes (10)
Application:
Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Platform Administration (2) · CX Contact (2)
UseCase:
None (6) · CE01 (2) · CE16 (2)
Platform:
GenesysEngage-cloud (10)

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