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None (20) · GenesysEngage-cloud (40) · GenesysEngage-onpremises (2) · PureEngage (1)

What you can monitor (4) · How Does GPR Score Agents? (4) · My Channels options (3) · Service Client options (3) · None (2) · Developer Sandbox (2) · Export agent accounts (2) · Routing Scenarios Using GPR (2) · View your uploaded data (2) · User Data Management API (2)

Other values: ; APIs by Service Audit Authentication API Channel options Chat options Chat Session API Cloud Data Download Service API Contact options Developer Resources Email options Facebook options Feedback options Genesys Multicloud CX APIs Genesys Predictive Routing REST API Genesys Softphone options Global Login options Interaction History Advanced Search options Manage Email Addresses Openmedia API Outbound options Recording options Routing Manager Search API Secure Email API Sharing Business Attributes in Agent Setup Single Sign-On Standard Response Library options Standard Response options Statistics API Statistics Notifications API Statistics options Supervisor options Third-Party Messaging API Third-Party Messaging Webhook Twitter options Voice options Workitem options

None (16) · Audit (1) · Channel options (1) · Chat options (1) · Contact options (1) · Developer Sandbox (2) · Email options (1) · Export agent accounts (2) · Facebook options (1) · Feedback options (1) · Genesys Multicloud CX APIs (1) · Genesys Predictive Routing API (1) · Genesys Softphone options (1) · Global Login options (1) · How Does GPR Score Agents? (4) · Interaction History Advanced Search options (1) · Manage Email Addresses (1) · My Channels options (3) · Outbound options (1) · Recording options (1) · Routing Manager (1) · Routing Scenarios Using GPR (2) · Service client options (3) · Sharing Business Attributes in Agent Setup (1) · Single Sign-On (1) · Standard Response Library options (1) · Standard Response options (1) · Statistics options (1) · Supervisor options (1) · Twitter options (1) · View your uploaded data (2) · Voice options (1) · What you can monitor (4) · Workitem options (1)

None (57) · GPRAnalysis (4) · GPRDataUpload (2)

Reporting · Genesys Skills Management · None · Gplus Adapter for WFM · Internal Content Administration · Widgets · Workforce Management · Agent Setup · Genesys Predictive Engagement · Developer · Routing and Designer · Genesys Predictive Routing · Outbound (CX Contact) · IVR Administration · Intelligent Workload Distribution · Genesys Blueprints · Self-Help Articles · Genesys Multicloud CX Private Edition · Genesys Multicloud CX Release Notes · Genesys Recording, Quality Management, and Speech Analytics · Sales Collateral · Gplus Adapter for Microsoft Dynamics 365 · Gplus Adapter for ServiceNow · Genesys Sizing Information · Genesys Multicloud CX · Co-Browse · Genesys Engage Multicloud · Genesys Docker Documentation · Genesys Agent Assist · System-Level Documentation · Voice Microservices · eServices Manager · Designer · test · Other

Draft:Developer (2) · Draft:PE-GPR (7) · Draft:PEC-AS (28) · Draft:PEC-Developer (16) · PE-GPR (6) · PEC-AS (3) · PEC-Developer (1)

None (56) · No (7)

None (57) · Administrator (6)

None (2) · Administrator (3) · Deployment (2) · Developers (1) · Help (10) · ManageCC (6) · Source (25) · WebAPIs (14)

None (57) · Agent Setup (6)

None (63)

None (63)