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ArticleUnstructured > Platform : GenesysCloud or Other & Role: Administrator

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Platform: (Click arrow to add another value)
DisplayName:
Apply Treatments (2) · Assign Weights to Contact Lists (2) · CX Contact Basics (2) · Export agent accounts (2) · SCXML-based Treatments (2) · Trending (2) · Trending Filter tooltip description (2) · WFM Metrics (2) · WFM Primers (2)
TocName:
Apply Treatments (2) · Assign Weights to Contact Lists (2) · CX Contact Basics (2) · Export agent accounts (2) · SCXML-based Treatments (2) · Trending (2) · Trending Filter tooltip description (2) · WFM Metrics (2) · WFM Primers (2)
Dimension:
None (18)
Product:
Agent Setup (2) · Genesys Recording, Quality Management, and Speech Analytics (4) · Outbound (CX Contact) (8) · Workforce Management (4)
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Draft:PEC-AS (1) · Draft:PEC-OU (4) · Draft:PEC-REC (2) · Draft:PEC-WFM (2) · PEC-AS (1) · PEC-OU (4) · PEC-REC (2) · PEC-WFM (2)
ComingSoon:
None (2) · No (16)
Role: (Click arrow to add another value)
Manual:
Administrator (4) · CXContact (8) · ManageCC (2) · User (4)
Application:
Agent Setup (2) · CX Contact (8) · Recording (4) · Workforce Administration (4)
UseCase:
None (18)
PEPageType:
None (18)

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