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Article > Platform :
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
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& Product :
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Digital Channels
& Manual:
Administrator
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None (2) ·
About Digital Channels Admin (1) ·
Configure Agent UI (1) ·
Configure Agent UI - Obsolete (1) ·
Getting started with Advanced Chat (2) ·
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Manage API keys (1) ·
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Manage standard responses (1) ·
Set up Facebook and Twitter (2) ·
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Tenant Settings (1)
Showing below up to 21 results in range #1 to #21.
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D
- Draft:PEC-DC/Current/Administrator
- Draft:PEC-DC/Current/Administrator/About
- Draft:PEC-DC/Current/Administrator/AdvancedChat
- Draft:PEC-DC/Current/Administrator/AIIntegration
- Draft:PEC-DC/Current/Administrator/APIKeys
- Draft:PEC-DC/Current/Administrator/ConfigureAgentUI
- Draft:PEC-DC/Current/Administrator/CustomVars
D cont.
- Draft:PEC-DC/Current/Administrator/FieldCodes
- Draft:PEC-DC/Current/Administrator/GSEConfigureAgentUI
- Draft:PEC-DC/Current/Administrator/GSEFacebookTwitter
- Draft:PEC-DC/Current/Administrator/GSESMS
- Draft:PEC-DC/Current/Administrator/GSEWhatsApp
- Draft:PEC-DC/Current/Administrator/PII
- Draft:PEC-DC/Current/Administrator/SMSKeywords
D cont.
- Draft:PEC-DC/Current/Administrator/StandardResponses
- Draft:PEC-DC/Current/Administrator/TenantSettings