Drilldown: Article
Article > Platform :
GenesysCloud or
PureConnect, GenesysCloud, GenesysEngage-cloud
& Dimension :
Outcomes or
WebChat
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Create a web chat offer (2) ·
Genesys Predictive Engagement with advanced chat routing (2) ·
How throttling works (2) ·
Monitor web chat performance (2) ·
Outcome scores (admin view) (2) ·
Outcomes overview (2) ·
View outcomes (2) ·
Web chat lifecycle (2) ·
Web chat overview (2) ·
WebChatService (2)
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- Draft:ATC/Current/AdminGuide/Web chat lifecycle
- Draft:ATC/Current/AdminGuide/Web chat overview
- Draft:Solution/ChatSolutions
- Draft:WID/Current/GCAPI/WebChatService