Drilldown: Article
Article > Platform :
GenesysCloud or
GenesysEngage-cloud, PureConnect, GenesysCloud
& Manual :
AgentGuide or
CXContact
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About the Genesys Predictive Engagement gadgets (2) ·
An agent's experience in Genesys Cloud CX (3) ·
An agent's experience in Genesys Cloud CX (coming soon) (1) ·
Create and Manage Trigger Rules (2) ·
Device icons (coming soon) (2) ·
Get started (4) ·
Journey map icons (Genesys Cloud CX beta release) (1) ·
Session information icons (2)
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- Draft:ATC/Current/AgentGuide/Get started PureCloud
- Draft:ATC/Current/AgentGuide/GPE Customer journey
- Draft:ATC/Current/AgentGuide/Visitor information
- Draft:PEC-OU/Current/CXContact/TriggerRules