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Article > TocName : API Commands or API Events or Agent Group Membership Details Report or Callback reports or Overview or PureConnect

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Standalone:
None (37) · No (55)
productshort:
ATC (3) · Draft:ATC (3) · Draft:ContentAdmin (2) · Draft:GAA (1) · Draft:GAWFM (3) · Draft:GDL (1) · Draft:Mixed (1) · Draft:PEC-GSM (1) · Draft:PEC-REP (13) · Draft:PEC-WFM (3) · Draft:PrivateEdition (1) · Draft:WID (54) · GDL (1) · Mixed (1) · PEC-REP (3) · PEC-WFM (1)
Platform:
None (2) · GenesysEngage-cloud (78) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (4) · PureConnect (7)
ComingSoon:
None (70) · No (21) · Yes (1)
Role:
None (82) · Administrator (4) · Administrator, Supervisor (6)
DisplayName:
Agent Group Membership Details Report (9) · An agent's experience in PureConnect (2) · API Commands (27) · API Events (27) · Callback reports (7) · Get started with Genesys Predictive Engagement for PureConnect (2) · Get started with Predictive Engagement for PureConnect (3) · Mixed Mode Overview (2) · Overview (10) · Overview: Outbound Voice Campaigns (1) · Overview: Recovery, Restarts, and Reconnects (1) · Setting up Secure File Transfer (1)
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Dimension:
None (92)
Product:
None (1) · Genesys Agent Assist (1) · Genesys Data Layer (2) · Genesys Multicloud CX Mixed Mode (1) · Genesys Multicloud CX Private Edition (1) · Genesys Predictive Engagement (6) · Genesys Skills Management (1) · Gplus Adapter for WFM (3) · Internal Content Administration (2) · Reporting (16) · Widgets (54) · Workforce Management (4)
Manual:
Admin (3) · AdminGuide (2) · Agent (1) · AgentGuide (4) · CX Insights (3) · Deployment (7) · Developers (20) · ETLRef (2) · GCXI (2) · II (2) · Loc (1) · Operations (1) · RPRT (6) · SDK (34) · Super (1) · SupervisorHelp (1) · Test (2)
Application:
None (86) · Pulse Reporting, Reporting GCXI (4) · Reporting GCXI (2)
UseCase:
None (92)
PEPageType:
None (92)

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