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Article > Product : Routing and Designer or Universal Contact Service

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Standalone:
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productshort:
Draft:PEC-ROU (115) · Draft:UCS (12) · PEC-ROU (4) · UCS (13)
Platform:
None (42) · GenesysEngage-cloud (102)
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None (8) · Terminate Call Block (2) · About Universal Contact Service (UCS) (2) · Integrate third-party applications (2) · How Routing works (2) · High availability and disaster recovery (2) · Getting Started (2) · Provision UCS (2) · Explore the sample Designer application (2) · Deploy UCS (2) · Set up Genesys Task Routing (2) · Terminate Block (Digital) (2) · Configure UCS (2) · Before you begin (2) · Upgrade, roll back, or uninstall UCS (2) · Architecture (2)
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None (39) · Explore the sample Designer application (2) · Terminate Call Block (2) · Terminate Block (Digital) (2) · Set up Genesys Task Routing (2) · How routing works (2) · Getting Started (2) · Integrate third-party applications (2)
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Manual:
None (2) · Administrator (87) · Designer (3) · FldCod (13) · GPR (7) · GTR (7) · UCSPEGuide (25)
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None (134) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (2) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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