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Article > Product : Genesys Softphone or Routing and Designer & UseCase : BO02, BO03 or ce18, ce31 or None & PEPageType: None

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Standalone:
None (19) · No (111) · Yes (6)
productshort:
Draft:PEC-GS (9) · Draft:PEC-ROU (115) · PEC-GS (8) · PEC-ROU (4)
Platform:
None (20) · GenesysEngage-cloud (116)
ComingSoon:
None (100) · No (35) · Yes (1)
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None (107) · Administrator (27) · Agent, Supervisor (2)
DisplayName:
None (4) · Configuration options reference (2) · Terminate Call Block (2) · Terminate Block (Digital) (2) · Single sign on with Agent Workspace (2) · Set up Genesys Task Routing (2) · Integrate third-party applications (2) · How Genesys Softphone works (2) · Getting Started (2) · Genesys Softphone for Agents and Supervisors (2) · Genesys Softphone architecture (2) · Explore the sample Designer application (2) · Deploying Genesys Softphone (2) · How Routing works (2) · Audio device settings (2)
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TocName:
None (18) · Configuration options reference (2) · Terminate Call Block (2) · Terminate Block (Digital) (2) · Single sign on with Agent Workspace (2) · Set up Genesys Task Routing (2) · Integrate third-party applications (2) · How Genesys Softphone works (2) · Getting Started (2) · Genesys Softphone architecture (2) · Explore the sample Designer application (2) · Deploying Genesys Softphone (2) · How routing works (2) · Audio device settings (2)
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Manual:
None (6) · Administrator (100) · Designer (3) · FldCod (13) · GPR (7) · GTR (7)
Application:
None (120) · Agent Workspace, Platform Administration (2) · Designer (14)
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