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Article > Platform : GenesysEngage-cloud or GenesysEngage-cloud, PureConnect, GenesysCloud or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. & Dimension : Outcomes or None & Manual: Admin

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productshort:
Draft:AS (1) · Draft:ContentAdmin (2) · Draft:GAA (4) · Draft:PEC-Admin (7) · Draft:PEC-CDDS (4) · Draft:PEC-GSM (5) · Draft:PEC-REC (19) · Draft:PEC-REP (34) · Draft:PEC-SF (1) · Draft:UCSales (3) · GASN (4) · PEC-Admin (2) · PEC-CDDS (4) · UCSales (4)
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MIGRATION DISCOVERY - CAPABILITY MATRIX (2) · Get started with Genesys Multicloud CX (2) · What is an interaction (2) · Administration (2) · Genesys Portal content accessibility (2) · Support Material for Genesys UseCases (2) · Outbound Contact reports (2) · Export (2) · Cloud Data Download Service (2) · Contact History Export Reference (2) · MIGRATION DISCOVERY - USE CASES MATRIX (2) · Callback reports (2)
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