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Article > Standalone:
None
& Platform
:
GenesysCloud
or
GenesysEngage-cloud
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
PureConnect, GenesysEngage-cloud
& ComingSoon:
No
& PEPageType:
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
About journey shaping with sessions and events (2) ·
About metrics (2) ·
About user accounts (2) ·
About web messaging (2) ·
Add Genesys Multicloud CX Applications to the system (1) ·
Add Genesys Multicloud CX user roles to the system (1) ·
Assign Weights to Contact Lists (2) ·
Set up Genesys Task Routing (1) ·
Standard Responses (2) ·
Track page types across content areas (1) ·
Trending Filter tooltip description (2) ·
WFM Metrics (2) ·
WFM Primers (2)
About metrics (2) ·
About sessions and events (2) ·
About user accounts (2) ·
Assign Weights to Contact Lists (2) ·
Manage Applications (1) ·
Manage user roles (1) ·
Set up Genesys Task Routing (1) ·
Standard Responses setup summary (2) ·
Track page types (1) ·
Trending Filter tooltip description (2) ·
Web messaging (2) ·
WFM Metrics (2) ·
WFM Primers (2)
Showing below up to 22 results in range #1 to #22.
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A
D
D cont.
- Draft:GAM/Current/Admin/About user accounts
- Draft:PEC-ES/Current/Administrator/categSR
- Draft:PEC-OU/Current/CXContact/ListWeighting
- Draft:PEC-REC/Current/User/trendingtooltip
- Draft:PEC-WFM/Current/Administrator/Metrics
- Draft:PEC-WFM/Current/Administrator/Primers