Base unit of content for Gplus Adapter for Salesforce - 9.0.000.70

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Component RN Definition[edit source]

Component Gplus Adapter for Salesforce
Deployment Type Genesys CX on AWS
Release Number 9.0.000.70 (Change release number)
Release Type
Highlight Support for the Salesforce Winter '22 release.
Boilerplate(s) Used
Release Date 2022-03-22
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = "Web Services and Applications" AND (labels = February_22_Upgrade OR labels = Iteration-17 OR labels = November_21_Upgrade OR labels = October_21_Upgrade)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
GAPI-28691 NA
GAPI-32097 New Gplus Adapter supports the use of SCAPI during undock and dock operations.
GAPI-32056 New Gplus Adapter supports the Salesforce Winter '22 release.
GAPI-30469 New Gplus Adapter can now enable and disable Salesforce click-to-dial. To configure this feature, use th... General Options
GAPI-29509 New A new icon and text are introduced for when the Gplus Adapter agent is in the logged out state to im... How do I log in?
GAPI-28692 New Gplus Adapter creates a Salesforce activity log on screen pop for Chat, Email, and Workitems. This f... Activity Log Options
GAPI-28689 New For troubleshooting purposes, Gplus Adapter writes the list of all agent level crm-adapter opt... Troubleshooting
GAPI-31453 Resolved Issue A caching issue preventing some agents from logging in to Gplus Adapter after upgrading to a newer v...
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