Base unit of content for Agent Setup -

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Component RN Definition[edit source]

Component Agent Setup
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number (Change release number)
Release Type
Highlight This release introduces a new option for Gplus Salesforce, and also contains important improvements and fixes.
Boilerplate(s) Used
Release Date 2021-04-22
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = Web Services and Applications AND labels =AS-Apr21-Upgrade AND Release Note is not EMPTY
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
GAPI-27343 New Introduced the following new option in the [[Draft:PEC-AS/Current/ManageCC/Salesforce_options#Genera... Configuring Gplus to run Salesforce Apex
GAPI-27354 Resolved Issue Fixed an issue where the long Business Attribute value would not display in full, once selected.
GAPI-27173 Resolved Issue The Validation rule for the Agent Page Limit option has been updated to now allow for a numeric entr...
GAPI-27170 Resolved Issue Added new input validations to all statistic creation fields to help ensure data compliance.
GAPI-27022 Resolved Issue Replaced error status code 503 with error status code 403. Previously, error status code 503 display...
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