User contributions
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- 16:14, August 7, 2024 (diff | hist) . . (-1) . . CE45/Canonical (current)
- 14:23, August 7, 2024 (diff | hist) . . (+49) . . CE45/Canonical
- 14:15, August 7, 2024 (diff | hist) . . (-3) . . CE45/Canonical
- 14:14, August 7, 2024 (diff | hist) . . (+1,422) . . N CE45/Canonical (Created page with "{{SMART Meta |ID=CE45 |SolutionCategory=CE |Solution=Digital |Title=Genesys Contact Center Orchestration |Subtitle=TBD }} {{SMART Canonical |PlatformChallenge=Increasingly, co...")
- 14:13, August 7, 2024 (diff | hist) . . (+6,954) . . N UseCases/Current/GenesysCloud/CE45 (Created page with "{{SMART UseCase |ID=CE45 |Title=Genesys Contact Center Orchestration |Offering=GenesysCloud |SMART_Benefits={{SMART Benefits |UCBenefitID=Improved Containment Rate |UCBenefit=...") (current)
- 10:56, July 16, 2024 (diff | hist) . . (+9,672) . . N UseCases/Current/GenesysCloud/EE32 (Created page with "{{SMART UseCase |ID=EE32 |Title=Genesys Agent Copilot |Offering=GenesysEngage-onpremises |SMART_Benefits={{SMART Benefits |UCBenefitID=Improved Employee Utilization |UCBenefit...") (current)
- 10:55, July 16, 2024 (diff | hist) . . (-1,895) . . EE32/Canonical (current)
- 16:58, April 4, 2024 (diff | hist) . . (+48) . . UseCases/Current/GenesysCloud/BO01 (current)
- 16:15, April 4, 2024 (diff | hist) . . (-54) . . UseCases/Current/GenesysCloud/BO01
- 14:27, July 20, 2023 (diff | hist) . . (-2) . . UseCases/Current/GenesysCloud/CE16 (current)
- 10:07, May 26, 2023 (diff | hist) . . (+779) . . UseCases/Current/GenesysCloud/WE01 (current)
- 09:48, May 9, 2023 (diff | hist) . . (-44) . . UseCases/Current/GenesysCloud/WE01
- 12:00, April 4, 2023 (diff | hist) . . (+511) . . UseCases/Current/GenesysCloud/CE11 (UCC: Updated Business Logic based on PM Review) (current)
- 09:55, March 14, 2023 (diff | hist) . . (+1,121) . . UseCases/Current/GenesysCloud/EE31 (UCC: Use Case will now cover native Genesys Agent Assist product) (current)
- 11:06, December 9, 2022 (diff | hist) . . (-868) . . UseCases (Published) (current)
- 11:06, December 9, 2022 (diff | hist) . . (-796) . . Draft:UseCases (current)
- 12:35, November 22, 2022 (diff | hist) . . (+2,471) . . UseCases/Current/GenesysCloud/CE12 (UCC: Republished use case to include email capabilities) (current)
- 12:57, November 21, 2022 (diff | hist) . . (+31) . . CE12/Canonical (current)
- 09:35, November 18, 2022 (diff | hist) . . (+951) . . UseCases/Current/GenesysCloud/WE03 (current)
- 17:47, November 9, 2022 (diff | hist) . . (-292) . . UseCases/Current/PureConnect/CE16 (UCC: Removed references to Multicloud CX) (current)
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