From Genesys Documentation
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|contentarea=Genesys Use Cases | |contentarea=Genesys Use Cases | ||
|landingpage=Yes | |landingpage=Yes | ||
| + | |definition=Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions. | ||
|ComingSoon=No | |ComingSoon=No | ||
| − | | | + | |workspace_id=UseCases |
| + | |video=292035100 | ||
| + | }} | ||
| + | {{MintyDocsProductLandingSections | ||
| + | |UserFunctions=Yes | ||
|Type=Get Started | |Type=Get Started | ||
|Title=Explore Use Cases | |Title=Explore Use Cases | ||
| + | |Description=Sort or search all Genesys Use Cases. | ||
| + | |Links=* {{#mintydocs_link:manual=GenesysCloud|version=Current}} | ||
| + | * {{#mintydocs_link:manual=GenesysEngage-cloud|version=Current}} | ||
| + | *{{#mintydocs_link:manual=GenesysEngage-onpremises|version=Current}} | ||
| + | * {{#mintydocs_link:manual=PureConnect|version=Current}} | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| + | |UserFunctions=Yes | ||
|Type=XYZ Documentation | |Type=XYZ Documentation | ||
|Title=Explore Use Case Benefits | |Title=Explore Use Case Benefits | ||
| + | |Description=Find use cases according to their stated benefits. | ||
| + | |Links=* [[UseCases/Benefits|Drilldown by Benefits]] | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| + | |UserFunctions=Yes | ||
|Type=XYZ Documentation | |Type=XYZ Documentation | ||
|Title=Explore Maturity Level | |Title=Explore Maturity Level | ||
| + | |Description=Find maturity level information for all use cases. | ||
| + | |Links= | ||
| + | * [[UseCases/Current/GenesysCloudMigration|Genesys Cloud CX]] | ||
| + | * [[UseCases/Current/GenesysEngage-onpremisesMigration|Genesys Multicloud CX]] | ||
| + | * [[UseCases/Current/PureConnectMigration|PureConnect]] | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| + | |UserFunctions=Yes | ||
|Type=Get Started | |Type=Get Started | ||
|Title=Explore use cases | |Title=Explore use cases | ||
| + | |Description=Explore use cases that augment value and deliver optimization to your organization. | ||
| + | |Links= | ||
| + | *[[UseCases/ValueAdd|Value augmenting and optimizing use cases]] | ||
| + | *[[UseCases/Interdependencies|Use case interdependencies]] | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| + | |UserFunctions=Yes | ||
|Type=Video | |Type=Video | ||
|Title=Training Video | |Title=Training Video | ||
| + | |Description=Learn how to find the use case you need, from across the Genesys platforms. | ||
| + | |Links=* {{#mintydocs_link:topic=UseCases/Training|standalone}} | ||
|Columns=No | |Columns=No | ||
| − | |||
| − | |||
| − | |||
}} | }} | ||
Revision as of 15:14, March 22, 2022
This is a draft page; the published version of this page can be found at UseCases.
Explore Use Cases
Sort or search all Genesys Use Cases.
- [[Draft:UseCases/Current/GenesysCloud|]]
- [[Draft:UseCases/Current/GenesysEngage-cloud|]]
- [[Draft:UseCases/Current/GenesysEngage-onpremises|]]
- [[Draft:UseCases/Current/PureConnect|]]
Explore Use Case Benefits
Find use cases according to their stated benefits.
Explore Maturity Level
Find maturity level information for all use cases.
Explore use cases
Explore use cases that augment value and deliver optimization to your organization.
Training Video
Learn how to find the use case you need, from across the Genesys platforms.