Difference between revisions of "Draft:PEC-Super"

Revision as of 19:47, August 17, 2020

This is a draft page; the published version of this page can be found at PEC-Super.

Click on any of the following to see the documentation for that version:

Communicate with customers and team members

Supervise agents

Configure and view reports

Manage your workforce

@@ Line 1: / Line 1: @@
 {{MintyDocsProduct
-|WithTabber=
-|UserFunctions=
 |displayname=Supervisor
 |contentarea=Multicloud
@@ Line 10: / Line 8: @@
 |Type=XYZ Documentation
 |Title=Communicate with customers and team members
-|Description=
+|Links=*{{Link-Standalone|topic=PEC-AD|display text=Use your agent desktop}}
-|Links=*{{Link-Standalone|topic=PEC-AD|display text=Use your agent dekstop}}
 *{{Link-Standalone|topic=PEC-GPA|display text=Work in Gplus Adapter for Salesforce}}
 *{{Link-Standalone|topic=PEC-GS/Users|display text=Use Genesys Softphone}}
@@ Line 19: / Line 16: @@
 |Type=XYZ Documentation
 |Title=Supervise agents
-|Description=
 |Links={{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Supervisor|topic=ADsuper|display text=Supervising agents in Agent Desktop}}
 |Columns=No
@@ Line 25: / Line 21: @@
 |Type=XYZ Documentation
 |Title=Configure and view reports
-|Description=
 |Links=*{{Link-Standalone|topic=PEC-REP/HIW}}
 *{{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT}}
@@ Line 34: / Line 29: @@
 |Type=XYZ Documentation
 |Title=Manage your workforce
-|Description=
 |Links=*{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Supervisor}}
 |Columns=No
 }}
 }}