View source for Draft:PEC-CAB

{{MintyDocsProduct
|displayname=Callback
|contentarea=PureEngage
|landingpage=No
|definition=Genesys Callback, which takes its name from the most typical form of deferred voice connection, supports a range of callback scenarios, including the classic callback offered by an IVR as well as call-ins that your customers initiate from your mobile app.
|ComingSoon=No
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
|Platform=PureEngage
|Type=Get Started
|Title=How callback works
|Description=Find information about the ways in which you can provide callback functionality in your contact center.
|Links=* {{Link-AnywhereElse|product=PEC-CAB|topic=HIW|standalone|display text=How callback works}}
|Columns=No
}}{{MintyDocsProductLandingSections
|Platform=PureEngage
|Type=Release Notes
|Description=Find out about what changes in each release.
|Links=* [https://docs.genesys.com/Documentation/PSAAS/Public/RN/GES Callback Release Note]
|Columns=No
}}{{MintyDocsProductLandingSections
|Platform=PureEngage
|Type=Get Started
|Description=Start here if you are new to the Callback UI.
|Links=* {{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator|topic=GES}}
|Columns=No
}}{{MintyDocsProductLandingSections
|Platform=PureEngage
|Type=Install and Config
|Title=Administrator
|Description=Find information about how to provision Callback and what you'll need to configure to support various callback scenarios.
|Links=* {{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator}}
|Columns=No
}}{{MintyDocsProductLandingSections
|Platform=PureEngage
|Type=Developer Resources
|Description=Find information and tutorials about the Genesys Engagement Services (GES) API for Callback.
|Links=* {{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator|topic=CallbackRESTAPIsandTutorials|display text=PureEngage REST APIs and Tutorials for Callback}}
|Columns=No
}}
|workspace_id=PEC-CAB
}}