From Genesys Documentation
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{{MintyDocsProduct | {{MintyDocsProduct | ||
− | |displayname= | + | |displayname=Outbound |
|contentarea=PureEngage | |contentarea=PureEngage | ||
|landingpage=No | |landingpage=No | ||
− | |definition= | + | |definition=Proactively engage with customers across multiple channels to manage expectations and keep them informed throughout their journeys. |
− | |||
|ComingSoon=No | |ComingSoon=No | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
− | + | |Type=Get Started | |
− | |Type= | + | |Title=How it works |
− | |Title=How | + | |Description={{#mintydocs_link:topic=PEC-OU/HIW|standalone|display text=How outbound works}} |
− | | | ||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
− | |||
|Type=Release Notes | |Type=Release Notes | ||
− | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/ | + | |Links=[https://docs.genesys.com/Documentation/PSAAS/latest/RN/CXC CX Contact RN] |
+ | |||
+ | [https://docs.genesys.com/Documentation/PSAAS/Public/RN/Outbound Outbound legacy RN] | ||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
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− | |||
|Type=Install and Config | |Type=Install and Config | ||
− | |Title= | + | |Title=Administrator |
− | |Links= | + | |Links=[[Draft:PEC-OU/Current/CXContact/GetStarted|CX Contact]] |
+ | |||
+ | [https://docs.genesys.com/Documentation/PSAAS/latest/Administrator/Outbound Outbound legacy] | ||
+ | |||
+ | [https://help.mypurecloud.com/articles/campaign-management-page/ Campaign management overview] | ||
|Columns=No | |Columns=No | ||
}} | }} | ||
+ | |workspace_id=PEC-OU | ||
}} | }} |
Revision as of 21:49, February 14, 2020
This is a draft page; the published version of this page can be found at PEC-AS.
How it works
Release Notes
Agent desktop settings
Get Started
Private Edition
Find detailed information about how to deploy this service in your environment.