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m (Text replacement - "Agent Desktop" to "Agent Workspace")
 
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{{MintyDocsProduct
 
{{MintyDocsProduct
 
|displayname=Agent Setup
 
|displayname=Agent Setup
|contentarea=PureEngage
+
|admins=Jerickso
 +
|previewers=ASPreview
 +
|contentarea=Genesys Multicloud CX
 
|landingpage=No
 
|landingpage=No
|definition=Agent Setup enables you to manage your cloud-based contact center and your agent accounts for applications such as Agent Desktop and Gplus Adapter for Salesforce Lightning.TEST
+
|definition=Agent Setup enables you to manage your cloud-based contact center and your agent accounts for applications such as Agent Workspace and Gplus Adapter for Salesforce Lightning.
|Platforms=PureEngage
 
 
|ComingSoon=No
 
|ComingSoon=No
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
|Platform=PureEngage
+
|Platform=GenesysEngage-cloud
 
|Type=Release Notes
 
|Type=Release Notes
|Title=How Agent Setup works
+
|Title=How it works
|Links={{Link-AnywhereElse|product=PEC-AS|topic=HIW|standalone|display text=How Agent Setup works}}
+
|Links={{Link-Standalone|topic=PEC-AS/HIW}}
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
|Platform=PureEngage
+
|Platform=GenesysEngage-cloud
 
|Type=Release Notes
 
|Type=Release Notes
|Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/AgentSetup Agent Setup release notes]
+
|Links={{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=Agent_Setup|display text=Agent Setup release notes}}
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
|Platform=PureEngage
+
|Platform=GenesysEngage-cloud
 
|Type=Install and Config
 
|Type=Install and Config
 
|Title=Contact center setup
 
|Title=Contact center setup
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|Columns=Yes
 
|Columns=Yes
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
|Platform=PureEngage
+
|Platform=GenesysEngage-cloud
 
|Type=Install and Config
 
|Type=Install and Config
 
|Title=Agent desktop settings
 
|Title=Agent desktop settings
 
|Links=*{{Link-AnywhereElse|product=PEC-AS|version=Current|manual=ManageCC|topic=CC_options_overview|display text=Agent desktop settings overview}}
 
|Links=*{{Link-AnywhereElse|product=PEC-AS|version=Current|manual=ManageCC|topic=CC_options_overview|display text=Agent desktop settings overview}}
 +
|Columns=No
 +
}}{{MintyDocsProductLandingSections
 +
|Platform=GenesysEngage-cloud
 +
|Type=Get Started
 +
|Links=[https://all.docs.genesys.com/PEC-AS/Current/ManageCC/Getting_started Agent Setup Administrator's Guide]
 +
|Columns=No
 +
}}{{MintyDocsProductLandingSections
 +
|Type=Private Edition
 +
|Description={{PrivateEditionBoilerplate|Boilerplate=3}}
 +
|Links=* {{Link-AnywhereElse|product=GWS|version=Current|manual=GWSPEGuide}}
 
|Columns=No
 
|Columns=No
 
}}
 
}}
 +
|Platform=GenesysEngage-cloud
 
}}
 
}}

Latest revision as of 13:55, August 16, 2022

This is a draft page; the published version of this page can be found at PEC-AS.
Click on any of the following to see the documentation for that version:

ReleaseNotes.png

How it works

InstallConfig.png

Agent desktop settings

PrivateEditionBlack.png

Private Edition

Retrieved from "https://all.docs.genesys.com/Draft:PEC-AS (2024-05-02 21:02:10)"