From Genesys Documentation
This is a draft page; the published version of this page can be found at DC.
Install and Config
Learn how to deploy Digital Channels in Kubernetes or using Docker Compose.
Digital Channels
Digital Channels powers your customer interactions across channels such as chat, SMS, messaging and social media. It provides a platform that enables you to grow sales, create more targeted marketing campaigns, and deliver exceptional customer service. The Digital Channels service processes, manages and archives customer and agent interactions across media.