From Genesys Documentation
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This is a draft page; the published version of this page can be found at PEC-GS.
Click on any of the following to see the documentation for that version:

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How it works

How Genesys Softphone works

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Release Note

Genesys Softphone and Genesys Softphone VDI Adapter Release Notes

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Administrator

Get Started

Deploy Genesys Softphone

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Using Genesys Softphone

If you're an agent or supervisor, see Genesys Softphone for Agents and Supervisors to learn how to use Genesys Softphone.

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