Utterances

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This topic is part of the manual Genesys Dialog Engine User Guide for version Current of Genesys Dialog Engine.
Read this topic for other versions:

An Utterance is what the user communicates to describe their intent.

You should have at least one intent created.

What are utterances?

Add an utterance

  1. In the Utterances tab, type an utterance in the + field, and press Enter.
  2. Add more utterances to the intent, as needed.
    Tip
    You must have two utterances added to your intent before you can save the intent.

Edit an utterance

  • Click an utterance and modify the information, as required.

Delete an utterance

  • Select an utterance and click the Delete button.

Search utterances

Use the Search filter to locate all utterances that use a specific keyword. This feature is useful when you have a large number of utterances for your intent.

  • In the Search field, type a word to locate all instances of that word in multiple utterances.

What's next?

Retrieved from "https://all.docs.genesys.com/GDE/Current/User/Utterances (2025-06-21 10:18:00)"
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