Designer - Genesys Documentation

Designer

Designer is a web-based tool for developing self-service (IVR) and assisted service (routing) applications that run on the Genesys Multicloud CX platform. It is an omnichannel solution, enabling you to craft applications that handle voice, chat, and email interactions.

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This is a draft page; the published version of this page can be found at DES.

Click on any of the following to see the documentation for that version:

Release Notes

Administrator

Getting started with Designer

Install and Config

Learn how to deploy and configure Designer for premise.

Private Edition

Find detailed information about how to deploy this service in your environment.

Designer Private Edition Guide

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